- Works under the supervision of the Complaint & Incident Intake Program Support Unit Manager.
- Responsible for accurate data input of complaints and incidents into the CMS database.
- Conducts reviews to ensure data accuracy.
- Scans and uploads documents into the system.
- Provides customer service and assists with various tasks.
- Works on special projects as needed.
- Attends work regularly according to agency policies.
- Serves as an expert for CMS systems.
- Handles data entry accurately and timely.
- Manages shared mailboxes and corrects errors.
- Provides assistance to staff and completes assignments efficiently.
- Performs tasks as assigned.
- Proficient in Microsoft Office Software.
- Skilled in database programs for data entry.
- Able to work with confidential information.
- Capable of setting priorities and meeting deadlines.
- Familiar with regulatory programs.
- Good communication and teamwork skills.
- Able to work independently and train others.
- Maintains a professional attitude with all stakeholders.
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Administrative Asst III - Austin, United States - Texas Department of Aging & Disability Services
Description
Job Description:
Essential Job Functions:
Knowledge Skills Abilities: