Main Store Customer Experience Host - New York, United States - The Exchange

The Exchange
The Exchange
Verified Company
New York, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Responsible for multiple self-checkout registers while driving outstanding customer experience through proactive and customer focused actions and exceptional service. May assist with regular checkout stations as needed.


Grade

  • 1

Job Tier

  • 0

Career Area

  • Retail Operations

Supervisor

  • No

Job Qualifications

  • Completion of high school or the equivalent, retail experience, demonstrated willingness and potential for additional responsibility.
    Salary Minimum
- $15.00


Salary Maximum
- $18.39


Facility Name

  • DRUM MAIN STORE

Major Duties

  • Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight, assesses their needs, suggests alternative options, and provides resolution. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience. May assist customers with product selection.
  • Assists with and/or operates a cash register, selfcheckout cash register, or other sales related equipment to enter new accounts, conduct sales, refunds or similar transactions (e.g., voids, price overrides, and knowledge of error codes). Verifies and accepts multiple tenders for payment and makes change with accuracy and zero variance tolerance. May troubleshoot basic issues as needed.
  • Actively communicates/promotes the benefits of the branded credit card, exchange protection plan and other corporate programs to customers to drive sales growth and increase customer brand loyalty.
  • Reports complaints, shrink issues, and problems with products, services, and work areas.
  • Assures compliance with fire, safety, sanitation and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.
  • Performs other duties as assigned.

Number of Positions Remaining

  • 1

Job Expires

  • 1
2-May-2024
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