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    Field Engineer - Portland, United States - Swagelok Alaska

    Swagelok Alaska
    Swagelok Alaska Portland, United States

    2 weeks ago

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    Description

    At Swagelok Northwest, our products and services make the world work for everyone, and our people make it possible. We move fast, and we innovate in ways no one else can for our customers. This position will become a part of an ambitious team of change makers who have relentless curiosity and drive for ingenuity.

    Swagelok Northwest (US) is the Swagelok authorized sales and service center providing the highest quality products, services and fluid systems training for the Pacific Northwest and Alaska. We are seeking a highly skilled and motivated Field Engineer with experience in the semiconductor industry. The ideal candidate will have technical and customer facing ability to easily partner with our customers and leverage experience while working alongside them to optimize fluid systems and develop solutions to fit whatever they need.

    You will collaborate closely with cross-functional teams to drive improvements, enhance system performance, and ensure efficient and reliable operation of fluid systems. The Field Engineer will also support other Swagelok Sales and Service Centers and their end users in specific regions that are strategic and critical to Swagelok Company.

    POSITION SUMMARY

    The primary responsibility of a Field Engineer will be to work alongside our customers to identify and implement innovative solutions to optimize fluid systems used in semiconductor manufacturing processes. They will collaborate closely with cross-functional teams to drive improvements, enhance system performance, and ensure efficient and reliable operation of fluid systems. The Field Engineer will also support other Swagelok Sales and Service Centers and their end users in specific regions that are strategic and critical to Swagelok Company. In addition, the Field Engineer will develop and provide fluid handling solutions in coordination with Swagelok and local design and assembly teams.

    ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

    • Solution discovery: Proactively identify areas for optimization and improvement within existing fluid systems used in semiconductor manufacturing processes.
    • Collaborative problem-solving: Collaborate with equipment engineers, process specialists, and other stakeholders to drive cross-functional problem-solving initiatives and address challenges related to semiconductor fluid systems.
    • Process analysis: Conduct comprehensive analysis of fluid system performance, identifying bottlenecks, inefficiencies, and areas of improvement.
    • Innovation and implementation: Develop solutions and strategies to optimize fluid systems, including modifications, upgrades, and enhancements which focus on and pull through Swagelok products.
    • Performance monitoring: Implement monitoring systems to track and evaluate fluid system performance, collecting and analyzing data to identify trends and opportunities for optimization.
    • Troubleshooting and diagnostics: Utilize advanced diagnostic techniques to identify and resolve complex issues related to fluid systems, ensuring optimal performance, and minimizing downtime.
    • Documentation and reporting: Maintain comprehensive documentation of optimization activities, including findings, recommendations, and implementation plans. Generate reports to communicate results and provide actionable insights to internal teams and customers.
    • Training and support: Provide technical training and support to internal teams and customers on fluid system optimization strategies, best practices, and troubleshooting techniques.
    • Ensure alignment with the Custom Solution Policy and Swagelok Quality System procedures.
    • Assist with projects and special assignments.
    • Support the technical resolution of product returns and customer complaints/concerns.
    • Supports the development, coordination, and implementation of industry sales plans designed to increase existing business and capture new opportunities for purposes of sales and revenue growth.
    CORE COMPETENCIES
    • Proactive solution seeking
    • Creative problem-solving
    • Dependability
    • Self-Confidence
    • Customer Service
    • Initiative
    • Adaptability
    • Achievement
    • Teamwork and Collaboration
    • Change Catalyst
    • Attention to detail
    • Confidentiality
    KNOWLEDGE, SKILLS AND ABILITIES

    Education

    Education: Bachelors or masters degree in mechanical engineering, Chemical Engineering, or a related field.

    Experience:
    • Technical: Minimum of 3 years of experience in optimizing fluid systems, preferably within the semiconductor industry
    • Customer: Minimum of 1 year (preferred 3 years) interacting closely with customers as a strategic business partner
    Required Skills
    • Technical skills:
      • Strong knowledge of fluid mechanics, fluid dynamics, and fluid system components commonly found in semiconductor gas and liquid applications.
      • Familiarity with semiconductor manufacturing processes and equipment.
      • Knowledge of industry standards and regulations related to fluid systems in semiconductor manufacturing.
    • Problem-solving and innovative thinking: Ability to think creatively, identify solutions, and implement novel approaches to optimize fluid systems.
    • Communication skills: Excellent verbal and written communication skills to effectively collaborate with cross-functional teams and communicate technical concepts to both technical and non-technical stakeholders.
    • Excellent interpersonal skills with the ability to build personal and team-based relationships with all levels of associates.
    • Flexibility and adaptability: Willingness to travel frequently to customer sites, sometimes internationally, to support optimization projects and provide on-site technical assistance.
    • Attention to detail: Strong focus on precision and accuracy in solution design, implementation, and documentation.
    • Team player: Ability to work effectively in a team environment, collaborate with diverse stakeholders, and contribute to the overall success of optimization projects.
    • Ability to interpret customer applications and technical specifications.
    • Perform an annual visual acuity assessment to determine certification status.
    EQUIPMENT AND SOFTWARE REQUIREMENTS
    • Proficiency in using Microsoft Office Suite
    • Proficiency using 3D CAD software (SolidWorks)
    • Use of mechanical tools to build assemblies
    WORKING CONDITIONS AND PHYSICAL DEMANDS
    • Sitting/standing for extended periods
    • Operation of keyboard/office equipment for extended periods
    • Standard warehouse and shop environment including associated tools and safe working practices
    • Travel required which includes overnight stays,
    • Ability to repeatedly lift 50 pounds
    JOB CODE: 1129


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