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Elkhorn

    Economic Support Specialist - Elkhorn, United States - Walworth County Sheriff - Wisconsin

    Walworth County Sheriff - Wisconsin
    Walworth County Sheriff - Wisconsin Elkhorn, United States

    3 weeks ago

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    Description
    Salary: $ $30.67 Hourly

    Location : Elkhorn, WI

    Job Type: Full-time

    Job Number:

    Department: Health & Human Services

    Division: Economic Support

    Opening Date: 05/13/2024

    Closing Date: 5/27/2024 5:00 PM Central

    An Equal Opportunity Employer
    Position Summary

    This position is responsible for providing Economic Support Program Services (ES) that include Medical Assistance, BadgerCare Plus, Food Share (SNAP), Child Care, and Caretaker Supplement as part of the Moraine Lakes Consortium.

    SCHEDULE

    Division: Economic Support
    Days: Monday - Friday
    Work Hours: 7:45 am - 4:15 pm
    Hours Per Shift: 8
    Shifts Per Pay Period: 10

    Position FTE: 1.00

    Applications are being accepted from current County employees as well as members of the public.

    Essential Duties and Responsibilities

    This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

    As an agent of the Moraine Lakes Call Center this position will:

    Provide quality customer service by answering applicant/participant questions and explain program and eligibility requirements.

    Conduct intake and review interviews with consumer applicants/participants to collect information necessary to process cases for Medical Assistance, BadgerCare Plus, Food Share, Child Care, and other economic support services either in person or by phone.

    Inform consumer applicants/participants of their rights and responsibilities including the need to report changes within proper guidelines. Distribute designated forms and publications as required by the State.

    Complete ongoing casework including document processing and alert management within specific time frames.

    Enter consumer data into CARES and other state and local computer systems.

    Maintain written documentation in electronic case files and computer systems as required by program guidelines.

    Follow agency procedures regarding error prone profile, front end verification and fraud investigation.

    Refer consumers to other available resources such as social workers, homeless prevention project, food pantries, community health nurses and mental health, etc.

    Participate in internal meetings, training workshops and seminars as required or mandated by the state.

    Demonstrate a commitment to county safety and risk management efforts.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or Experience

    High School plus two additional years of formal preparation and two to three years of relevant experience. Proven experience in ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals as well as ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Bi-lingual in Spanish preferred.

    Interactions and Communications

    Provides specialized information and/or recommendations to others regarding an area of expertise.

    Certificates, Licenses, Registrations

    Valid driver's license.

    Proof of minimum liability auto insurance coverage.

    Decision Making

    This position has authority to make decisions that are within general procedures and protocols; supervision is available as required or requested. These decisions directly impact performance in the job and/or work unit within the department and information is provided with additional research and observations which contributes to the decision making process.

    Thinking and Problem Solving

    In relation to established procedures, protocols and policies of the County, challenges in this position tend to be diverse, but are typically covered by precedent or established practice.

    Tools & Equipment Used

    Typewriter Copy Machine

    Telephone FAX Machine

    Calculator Personal Computer/Printer

    WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The noise level in the work environment is usually moderate.

    PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

    Selection Process

    TO INCLUDE:
    Formal Walworth County Electronic Application
    Education & Experience Review
    Written Exam
    Oral Department Interview
    Reference Check
    Background Check
    Post Offer Physical Exam
    Drug Screen

    Other job related test may be required.

    WALWORTH COUNTY EMPLOYEE BENEFIT SUMMARY
    H - Non-Represented Hourly Employees

    BARGAINING UNIT: Non-Represented Hourly Employees Hired on or after January 1, 2012

    DATE: January 1, 2019

    EMPLOYMENT STATUS: All employees of Walworth County are at-will employees.

    BASIS OF PAYMENT: You are paid for actual hours worked plus pay for any accrued benefit time for which you are eligible. You are eligible for overtime or compensatory time in accordance with provisions of the Fair Labor Standards Act.

    SCHEDULED TIME OFF: Accrued based on straight-time hours paid each pay period. All accrued scheduled time off hours are available for use, subject to approval of your supervisor. As a full-time employee you earn scheduled time off (pro-rated for part-time) equivalent to the following:

    10 days per year after 1 year of Walworth County Service
    15 days per year after 5 years of Walworth County Service
    20 days per year after 15 years of Walworth County Service

    PERSONAL TIME OFF: Employees will receive 64 hours of personal time off as a lump sum at the beginning of each year (pro-rated for part-time and newly-hired employees). At the end of each calendar year, an employee may request to move remaining personal time off hours to the extended sick leave bank. If no request is made, any remaining hours shall be paid out on the employee's last pay date of the calendar year.

    EXTENDED SICK LEAVE BANK: Used for time off of work for more serious health conditions that require three or more consecutive days off or when on an approved leave of absence.

    HOLIDAYS: Ten paid holidays each year. As a part-time employee, you receive pro-rated holiday pay based on your positions budgeted FTE.

    INSURANCE: Employees hired into a .75 FTE or higher position are eligible for Health, Dental, Life, Vision, Short-Term Disability and Long-Term Disability insurance benefits on the first of the month following 30 days of service provided you complete enrollment forms within 30 days of hire. Employees hired into a .50 FTE or higher position are eligible for all benefits listed below except Health insurance. Employees hired into a .49 FTE or less position are eligible to participate in Short-Term Disability only.

    Health Insurance: You can choose Tier 1 or Tier 2. Tier 1 is a standard co-pay plan. Tier 2 is a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). The County will contribute an amount approved by the County Board, payable as a lump sum to your HSA for Tier 2. You may also elect to contribute to your HSA up to the IRS maximum. You may elect either family or single coverage. The monthly premium will be split between the County and the employee.

    Dental Insurance: You may elect either family or single coverage. The county shall pay 100% (single or family) of the premium for a full-time and 50% (single or family) of the premium for a part-time employee enrolled in dental insurance.

    Life Insurance: The County provides you with term life insurance in an amount equal to $25,000. You have the option of purchasing additional coverage for yourself, spouse, and/or dependent children.

    Short-Term Disability Insurance: The County provides you with Short-Term Disability Insurance with premiums paid by the employer.

    LTD Insurance: The County provides you with Long-Term Disability Insurance. The monthly premium is 0.83% of your insured monthly wages. The County shall pay 67% of the premium & employee shall pay 33% of the premium.

    Vision Insurance: You may elect to participate in Vision insurance. The employee electing coverage shall pay 100% (single or family) of the premium for vision insurance.

    WISCONSIN RETIREMENT: You are covered under the Wisconsin Retirement System if you are expected to work a minimum of 1200 hours per year for a period of one year or more. The WRS provides you with separation, disability or retirement benefits upon termination. The payment is split between the county and employee, as prescribed by state law. Employees expected to work less than 1200 hours per year will not receive this benefit.

    EDUCATIONAL ASSISTANCE: After completing 6 months of employment, you are eligible to participate in the Educational Assistance Program and receive partial reimbursement for tuition upon completion of approved courses.

    TAX-SHELTERED BENEFITS: You may elect to participate in the following tax-sheltered benefits:

    Deferred Compensation (S457 plan)
    Medical Spending Account (S125 plan)
    Dependent Care Plan (S125 plan)
    Health Savings Account (S223 plan)

    WORKERS COMPENSATION: You are covered by Workers Compensation for any illness or injury arising out of your employment. Medical expenses and compensation for lost time are paid from the workers' compensation plan. In addition, the County will supplement the workers' compensation lost-time payment for up to 1 year, making you whole on a "net-check" basis.

    DIRECT DEPOSIT: You are required to participate in direct deposit of your paycheck to a banking institution of your choice.

    EMPLOYEE ASSISTANCE PROGRAM: You and your family are encouraged to use the Employee Assistance Program for help in addressing confidential family and financial matters. EAP services are provided through Curalinc. Please call for help.

    BEREAVEMENT LEAVE: You will receive pay for up to 3 days for the purpose of bereavement over the death of your spouse, child, step-child, parent, step-parent, brother, sister, grandparent, grandchild, mother-in-law, father-in-law, or other member of the immediate household (excluding renters).

    You will receive up to 1 day of pay for the death of your brother-in-law, sister-in-law, son-in-law, daughter-in-law, aunt, uncle, niece or nephew.

    JURY DUTY: Your regular wages will be made-whole for any time you are required to serve on jury duty.

    MILITARY LEAVE: Your regular wages will be made-whole for up to two weeks for you to meet your annual two-week reserve duty obligation. Extended military leaves are provided in accordance with state and federal laws.

    LEAVE OF ABSENCE: You are required to request a leave of absence in writing and a minimum of 15 calendar days prior to your expected absence. All leaves are subject to approval of the Human Resources Department and are at the discretion of the County's representative, except as otherwise required by law. Under emergency situations, the leave papers must be submitted within 5 days after the absence begins. Periods of absence less than 5 days may be approved by your department head.

    Note: This Summary provides only a brief outline of your benefits. All benefit terms and conditions are subject to the specific provisions of plan documents, policies, and/or legal rules and regulations. These benefits are subject to change from time to time by action of the County Board and/or Human Resources Committee.

    01

    Do you have a valid driver's license?
    • Yes
    • No
    02

    Please indicate below your highest level of education completed.
    • No High School Diploma/GED
    • High School Diploma/GED
    • Some College/Tech School
    • Associate's Degree
    • Bachelor's Degree
    • Master's Degree
    • Doctoral Degree
    03

    Are you bilingual in Spanish?
    • Yes
    • No
    04

    Please detail your relevant experience, including number of years.

    Required Question


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