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    Team Member - Athens, United States - Chicken Salad Chick

    Chicken Salad Chick
    Chicken Salad Chick Athens, United States

    1 week ago

    Default job background
    Part time
    Description

    Team Member

    Job Summary

    The Team Member is responsible for working directly with guests and

    fellow team members to Spread Joy, Enrich Lives and Serve Others. This person

    will support up to three functional areas of the restaurant: Service, Sandwich

    Line and Production. The Team Member will complete all necessary training

    through Chicken Salad Chick University (CSCU) in order to flawlessly execute

    the duties of the assigned position. The Team Member will exhibit the Chicken

    Salad Chick 10 Non-Negotiable Behaviors and embrace our Culture throughout the

    shift, helping us become America's Favorite Place for Chicken Salad

    Essential Responsibilities

    · Offer every guest,

    on every visit, a superb experience that creates a lasting memory. Greet every

    guest to welcome them to our restaurant

    · Support and assist

    fellow team members whenever possible.

    · Maintain a safe,

    clean, and organized work area according to Chicken Salad Chick (CSC)

    standards.

    · Monitor quality,

    safety and appearance of all products and ingredients.

    · Complete assigned

    tasks efficiently and thoroughly in accordance with CSC standards.

    · Restock work area

    before leaving shift.

    · Adhere to Company

    uniform and grooming standards.

    · Attend all

    scheduled employee meetings and bring suggestions for improvement.

    · Report problems

    (faulty equipment, product shortages, etc.) to supervisor promptly.

    · Complete other

    related duties as assigned by supervisor.

    Business Unit Operations

    Functional Area

    Company Operations

    Reports to General

    Manager, Assistant Manager, or Shift Lead

    · Ensure specials,

    promotions, and marketing plans are presented according to company procedures

    during shift.

    · Ensure that hours

    of operation for the restaurant are maintained during their shift.

    · Ensure compliance

    with established safety and sanitation procedures and all Federal, State, and

    local regulations during shift.

    Cashier/Service Responsibilities

    · Always adhere to

    Brand Standards for uniform appearance and personal grooming.

    · Maintain a safe,

    clean, and organized work area.

    · Be a team

    player—support and assist your fellow team members whenever possible.

    · Maintain

    cleanliness/sanitation standards.

    · Greet Guests, take

    food/beverage orders, expediting orders, assist with dining room service.

    · Properly operate

    POS system for taking all types of Guest orders.

    · Responsible for

    properly charging Guests and for collecting payment for orders; cash, credit or

    debit card transactions.

    · Answer phone

    properly with knowledge to assist Guest with questions/information and take

    phone orders.

    · Interact with

    Guests in a friendly and efficient manner.

    · Restocks drink

    station and expo area, maintains restroom cleanliness, empties trash cans and

    helps to keep dining room and other Guest areas clean

    · Maintains proper

    product temperatures per standards.

    · Maintains

    portion-control for products per standards.

    · Cleans equipment,

    as assigned, thoroughly and in a timely fashion.

    · Keeps floor in

    work or service area clean and free of debris.

    · Completes daily

    tasks timely and thoroughly in accordance with standards

    Line Prep/Kitchen Production Responsibilities

    · Always adhere to

    Brand Standards for uniform appearance and personal grooming.

    · Completes duties

    on opening and closing prep and checklists.

    · Refers to Daily

    Prep List at the start of each shift for assigned duties.

    · Prepares a variety

    of food products including chicken salads, pimento cheese, side salads, soups,

    sauces, cookies, desserts, and other items for cooking/serving to Guest

    according to CSC recipe and product standards.

    · Understands and

    complies consistently with CSC standard portion sizes, cooking methods, quality

    standards and kitchen rules, policies and procedures.

    · Prepares all Guest

    orders with strict adherence to CSC standards for quality, portioning and

    appearance standards.

    · Prepares all Guest

    orders adhering to CSC SOS goals.

    · Prepares all food

    products in accordance with CSC portion sizes and recipe specifications.

    · Maintains a clean

    and sanitary workstation including tables, shelves, walls, steamer, sandwich

    line, and refrigeration equipment.

    · Closes the line

    kitchen properly, following the closing checklist for line kitchen and assists

    others in closing the kitchen.

    · Attends all

    scheduled employee meetings and brings suggestions for improvement.

    · Promptly reports

    equipment and food quality problems to Management.

    · Informs Management

    immediately of product shortages.

    · Uses our Standard

    Recipe Cards for preparing all products. Does not rely on the personal memory

    or of other employees.

    Required Knowledge, Skills and Abilities

    · Ability to work in

    a fast-paced environment

    · Ability to clearly

    and professionally communicate with team members and guests

    · Ability to

    multitask

    · Excellent

    attendance and punctuality; reliability

    · Reliable

    transportation to and from work

    · Must be at least

    16 years of age or older.

    Education and Experience

    · Previous restaurant and/or retail experience a plus

    Physical Demands

    · Exert up to 40

    pounds of force occasionally to lift, carry, push, pull or otherwise move

    objects

    · Must be able to

    stand and exert well-paced mobility, including bending and stooping, for the

    duration of the workday

    · Must be able to

    work and perform all duties at any station in the kitchen, service area, or

    register.

    Note: The statements herein are intended to describe the general nature

    and level of work being performed by employees, are not to be construed as an

    exhaustive list of responsibilities, duties, and skills of those in this job

    classification. Furthermore, they do not establish a contract for employment

    and subject to change at the discretion of the employer.

    Welcome to Chicken Salad Chick An excellent place to work. We are CLOSED on Sundays and have NO fryers, grills, or late nights. We are a fast growing Brand with opportunities for growth.
    Chicken Salad Chick provides a delicious menu with a variety of 12 Chicken Salads, homemade sides, delicious soups, and great sandwiches. This location is one of the originals to the franchise and we are looking for a hospitality professional to help us maintain a team of excellence and superb service.

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