Server - Boston, United States - The 'Quin House

The 'Quin House

Verified Company

Boston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

PRIMARY RESPONSIBILITIES
Providing a warm, welcoming greeting to our members and their guests.

Ensure that members are served in a timely manner in accordance with The Quin service standards and ensuring high member satisfaction and an exceptional dining experience.

ABOUT THIS ROLE

Provides leadership and instills a culture and work environment based upon respect, providing opportunities for staff to learn, grows and develops their abilities through training of employees, creating a positive, productive working environment
Understands all policies, procedures, standards, specifications, guidelines for The Quin
Serves alcohol responsibly within State, Local and Store level laws and guidelines
Have a thorough knowledge of menus, ingredients, out of stock items and current specials in all applicable venues
Perform opening and closing duties according to established side work checklist thoroughly and with a sense of urgency
Works in a clean and organized manner keeping bar and service areas maintained and in impeccable condition during shifts
Has working knowledge of the Point of Sale (POS) system and accurately enters all food and beverage orders
Have a complete knowledge of standards of service
Assists other team members as needed, both with and without the direction of management
Maintains positive and effective communication with team members and managers regarding all relevant information, special considerations and/or concerns pertaining to our members
Restocks items and supplies as needed and alerts management of shortages
Accurately and promptly prepares and tenders guests? payments.
Prepares all close out paperwork accurately and submit to the manager on duty for verification at the end of each shift
Communicates health and/or safety concerns/violations immediately to the management
Attends all informational meetings
Assume 100% responsibility for the quality of services provided
Fill in where needed to ensure guest service standards and efficient operations
Performs all other related duties as assigned
Assist in the investigation of member complaints regarding food quality and service
Ability to assist in other related food and beverage outlets if and when required
Assume additional tasks assigned to you by your direct supervisor or any manager of The Quin that are reasonable requests