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    Assistant Car Wash Manager - Jacksonville, United States - Car Spa, Inc.

    Car Spa, Inc.
    Car Spa, Inc. Jacksonville, United States

    1 day ago

    Default job background
    Description

    Job Description

    Job DescriptionCustomer Service is Job #1

    Ensure customer satisfaction and maintain a working environment focused on customer satisfaction. Identify and promptly resolve customer concerns and complaints.

    Team Management

    Responsible for managing staff in the absence of the Manager.

    • Develop employees to improve performance. Create bench strength.
    • Ensure all employees are trained according to Car Spa policies and procedures.
    • Ensure all company news, and changes to policies and procedures are disseminated to the appropriate employees.
    • Responsible for enforcing Car Spa Policies and Procedures relating to your department.
    • Man Hour Control
    • Helps with ticket goal
    • Ensure customer satisfaction.
    • Involved with opening and closing duties.
    • Involved with end of shift deposit and reconciliation.

    Working Conditions

    All work is done outdoors in all types of weather.

    • Safety is a prime concern due to the constant traffic movement. You must be alert and move safely around moving vehicles.
    • You are required to enter and/or reach all areas of any type vehicle. You must constantly bend, reach, stoop and stretch. You must be able to step up into and down out of vehicles.
    • Scheduled 50 hours per week.

    Qualifications

    Required

    • Management experience
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