Client Advisor - New York, United States - Moncler

Moncler

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

POSTING DATE:
Apr 18, 2024-JOB FAMILY: Our stores-LOCATION: New York, United States
POSITION OVERVIEW:
Delivers on stage the Stone Island Customer Experience.

With passion and authenticity, welcomes and guides each Client across our values and heritage, gets to know the Client and advises honestly and genuinely.

As the direct and trusted point of reference in store, the Client Advisor builds the Stone Island community establishing and nurturing long-lasting relationship with the Client.

RESPONSIBILITIES:

CLIENTELING

Collects Client's valuable information throughout the journey
Proactively engages in 1to1 activities to nurture the relationships with Clients

PRODUCT KNOWLEDGE

Has strong knowledge of the collection
Provides insights on fabrics and products specificities

BUSINESS

Drives Sales, achieving individual results and contributing to the team ones
Maximizes sales opportunity leveraging crossselling

OPERATIONS / STOCK MANAGEMENT

Supports BOH organization and procedures implementation as well as replenishment / transfer activities
Supports the maintenance of the store s visual merchandising standards
May have opening and closing responsibilities

REQUIREMENTS (Experience & Skills):

At least some experience in sales roles in Fashion Retail/ Hospitality; or interest/study in Fashion related courses
Experience in Luxury and Contemporary Retail environment is a plus
Client service and commercial mindset
Trustworthiness, attendance, flexibility, agility, attitude for teamwork
Fluency & sophistication in local language, proficiency in English additional languages is a plus
Good image and look coherent with the Brand style
Openness to new technologies

Stone Island includes a reasonable estimate of the hourly rate range for this role.

This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.

A reasonable estimate of the current base hourly range is $18 per hour to $24 per hour.