Logistic Coordinator - Houston, United States - American Polymers Services

Description

The Logistics Coordinator will be responsible for ensuring that we are meeting the customer's expectations on demand and deliveries from day-to-day operations. The logistics coordinator facilitates communication between APS, our 3rd party vendors including not limited to (warehouses, transportation companies, and packagers).


Key Areas of Accountability for Logistics Coordinator:
The
Logistics Coordinator will be the main point of contact and responsible for executing their duties which primary responsibilities include not limited to:

• Schedule inbound/outbound shipment appointment by interacting with transportation companies.
• Monitor the customer's orders from the time they are received until they are loaded and gone to ensure on time shipment, PODs are received, and timely invoicing to the customer.
• Build sustainable relationships and trust with vendors, internal customers, etc. through open and interactive communication.
• Be an advocate for the customer by understanding customer needs/concerns and proactively following up to resolve any customer issues and concerns.
• Spearhead the resolution of customer inbound/outbound shipments and inventory issues.
• Respond promptly to customer inquiries
• Collaborate with the 3rd party vendors and assist the Operations Manager with Quality matters in conducting investigations and follow through back to the customer.
• Receive, process, and followup on all customer orders (inbound and outbound) by entering and updating our spreadsheet, folders, etc. daily.
• Assist customers in establishing, adjusting, or meeting deadlines.
• Work with customer on order revisions due to inventory or timing issues.
• Reconcile all shipments, appointments, and open issues by close of business daily.
• Assist in verifying & auditing all invoices received from vendors are correct and processed in a timely matter.
• Assist in preparing bills and invoices.
• Assist in ensuring the quality of all service provided meets the required standard.

Skills - Knowledge:

• Excellent communication skills, both written, verbal, and electronic.
• Willingness to adapt in an evolving cohesive environment.
• Ability to maintain high level of organization and prioritization
• Strong phone etiquette and active listening skills'
• Work independently while understanding the necessity for communicating and coordinating with both the Operations Manager and CEO.
• Proven ability to work well within a team and promote strong working relationships meanwhile, maintaining professional attitude and positive outlook.
• Capacity to produce a large quantity of error free work in a timely fashion.
• Trainable & willingness to be developed and learn.

Special Role Requirements:

• CAN-DO Attitude
• Must possess excellent interpersonal skills
• Innate sense of urgency that provides proactive and consistent work
• Excellent Multitasking ability
• Proactive, Approachable, and Accountable
• Functional knowledge of a warehouse & transportation.
• Work well under pressure.
• Flexible / Adaptable
• Problemsolving Skills
• Able to efficiently work under mínimal supervision.
• Minimum 2 years of experience in a admin, customer service, or some type of Logistics role.
• Inventory Experience
• Ability to work from home while maintaining a same level of output as in the office.

Physical Requirements:

• Work in a seated position for extended periods of time.
• Ability to work in a fastpaced office setting.

Location:
North Houston, TX by IAH Airport

Salary 45-50K a year


Pay:
$ $24.04 per hour

Expected hours: 40 per week


Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Houston, TX 77032: Relocate before starting work (required)

Work Location:
In person