Senior Patient Safety Data Acquisition and Support Manager - Plainsboro Township

Only for registered members Plainsboro Township, United States

1 month ago

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Job summary

This position is responsible for executing and optimizing the day-to-day operations of NNI contact centers, including the overall management of vendor operations and all projects related to the program.

Responsibilities

  • Expert in identifying and reporting adverse events, product technical complaints and other safety information related to Novo Nordisk products and in compliance with Novo Nordisk and FDA requirements
  • Responsible for Product Safety compliance across all Patient Support Programs (including contact centers, reimbursement support hubs and affordability providers), establishes best practices and represents the team in Safety audits
  • Manages contact center vendor operations by maintaining program business rules, SOPs, exceptions processes, workflows, scripting training reports

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