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    GENERAL MANAGER - Lawrenceville, United States - Altitude Trampoline Park

    Altitude Trampoline Park
    Altitude Trampoline Park Lawrenceville, United States

    1 week ago

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    Description

    Job Description

    Job Description

    INTRODUCTION

    The General Manager with Altitude sets the tone for their park. They will ensure everyone - staff, customers, community - LOVES Altitude Lawrenceville. Above all, they will be responsible for running a successful business - from staffing, to marketing, to financial management. A successful General Manager at Altitude Lawrenceville will:

    • Believe hard work should be fun
    • Radiate an infectious energy felt by everyone entering the park
    • Exude maturity with an exceptional ability to work with parents
    • Lead and train staff cultivating an atmosphere that exhibits fun, cleanliness, and safety
    • Demonstrate the ability to navigate a P&L and work to optimize profits and margins
    • Devise new and interesting means to market the park and drive traffic
    • Strive to be a pillar in the community who believes in "paying it forward"
    • Oversee park maintenance with an obsession for cleanliness

    PRIMARY JOB RESPONSIBILITIES

    Leader of the Staff:

    • Leads staff through recruiting, scheduling, orienting, and training employees; creating and maintaining a safe, secure, fun, and legal work environment; developing personal growth opportunities
    • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; coordinating and enforcing systems, policies, procedures, and productivity standards
    • Sets the tone for the staff operations through staff meetings and events

    Park Financial Performance:

    • Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes and progress
    • Accomplishes financial goals by forecasting requirements; prepares an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions

    Customer Experience and Atmosphere:

    • Controls quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements
    • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing networks; benchmarking state-of-the-art practices; participating in professional societies
    • Contributes to team effort by accomplishing related results as needed

    ADDITIONAL RESPONSIBILITIES

    • Cash Management and budgeting
    • Payroll/Schedule
    • Marketing
    • Maintenance
    • Provides or performs other services as needed or required by Corporate and/or Owners

    CONTROLS OVER WORK

    Works under direct supervision of Corporate Manager and Owners, who will indicate general assignments, limitations, and priorities.


    SKILLS AND KNOWLEDGE

    • Bachelor's Degree
    • Minimum of 2-4 years of management experience
    • Excellent organizational skills with the ability to prioritize workload and multi-task in a fast paced environment
    • Ability to handle multiple assignments on a timely basis with a high degree of accuracy
    • General understanding of HR policies
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