Administrative Assistant - Phoenix, United States - Day & Night Air Conditioning Heating & Plumbing
3 weeks ago
Description
Day & Night Air Conditioning and Plumbing of Phoenix, Arizona is actively seeking a full-time
Administrative Assistant to support our HVAC installation team. This person will deliver excellent customer service to our customers and utilize their organizational skills to ensure jobs are ready for the install team.
What We Do
We are a team of home service experts who go the extra mile to ensure peak performance for your home's plumbing, heating and air conditioning systems in Phoenix and the surrounding Valley.
team of individuals that are all passionate about providing exceptional,
honest service. This means Managers are available and ready to help. We are proud of our safe and modern facility near 40th Street and Broadway in Phoenix. We have a gym We have an amazing kitchen We have a state-of-the-art training room We even have covered parking That is just the tip of the iceberg
What We Offer
- Pay rate is $18.00 to $21.00 per hour depending on your experience, plus spiffs. Our top performers are among the highestpaid in the Phoenix area
- Medical, Dental & Vision Insurance we pay 100% of your insurance premiums
- Life Insurance policy of $25,000 provided for all fulltime employees at no cost
- Paid Holidays
- Paid Time-Off
- Industryleading retirement plan with company match
- A family. This is last on the list because it's most important. We care about our team and expect you to bring that same caring when you join. You'll come to love the characters that work here, and you'll build lifelong friendships at Day & Night.
What You Will Do
- Assist the Dispatchers and Coordinators with daytoday tasks.
- Work directly with customers over the phone to schedule and coordinate their jobs.
- Assist with coordinating communication between installers, field supervisors, customers, vendors, and the office.
- Process APS/SRP rebates.
- Register HVAC equipment for new installations.
- Take inbound phone calls.
- Make outbound phone calls to schedule final walk through's, maintenance and specials.
- Update customers on their appointment status throughout the day.
- Respond to customer messages and questions.
- Communicate repair status to customers in an organized fashion.
- Work a rotating Saturday shift, approximately every 8th Saturday.
- Confirm nextday appointments.
- Other duties as directed.
ARE YOU READY TO JOIN OUR TEAM?
If you want to be part of something bigger than just a job, make this career move and find exactly what you're looking for.
- Day & Night Air Conditioning, Heating and Plumbing is an Equal Opportunity Employer, including Disability/Vets._
More jobs from Day & Night Air Conditioning Heating & Plumbing
-
Warehouse Associate
Phoenix, United States - 1 week ago
-
Lead Installer
Phoenix, United States - 2 weeks ago