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Grand Rapids

    Operations Manager - Grand Rapids, United States - Clean Team

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    Description

    Job Description

    Job Description

    OPERATIONS MANAGER:

    This job position is responsible for controlling three major parts of the business: Financial, Customer Retention and your Team. You will meet with Branch Manager every day and turn in daily reports.

    At Clean Team we take great pride in our work and strive to meet and exceed our clients' expectations. To get there, it takes outstanding, driven, and organized leaders to manage our accounts and coordinate team members. That's where you come in

    As an Operations Manager at Clean Team, you will be responsible for the day-to-day operations of the branch.

    You will fit in at Clean Team if:

    You are devoted to providing our customers with the highest quality service

    You are hardworking, a gracious team member and can get down to the nitty gritty

    You can strategically plan by utilizing all resources and delegate duties for your accounts

    You are looking for an opportunity to work independently utilizing your leadership skills

    You are dedicated to developing and leading a team of your own


    We rely on our Operations Managers to:

    Oversee the quality of services provided to customers and secure customer retention

    Train and lead a team of Supervisors and Cleaning Associates

    Control labor and supply costs

    Identify areas where further training is necessary and identify and retain our all-star employees

    Deliver product and ensure each account is adequately stocked

    Work together with your team and upper management to provide effective communication

    Manage your time and prioritize a nightly and weekly agenda


    Job Qualifications & Skills

    Skilled at making quality decisions, follow through with strategic planning to meet deadlines on tasks and projects

    Ability to give and receive feedback and effectively apply solutions to resolve issues or manage conflict

    Capability to create a game plan for each evening and week by using effective time management and scheduling

    Displays leadership skills and work well with a team

    Ability to work independently and manage time

    Delegation ability along with decision making skills

    Ability to manage conflict

    Job Posted by ApplicantPro

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