Lead Medical Appointment Clerk - El Segundo, United States - AAI

AAI

Verified Company

El Segundo, United States

3 days ago

Posted by:

Mark Lane

beBee recruiter

Description

MEDICAL APPOINTMENT CLERK TEAM LEAD
Los Angeles AFB, El Segundo, CA

AAI is actively recruiting a Medical Appointment Clerk Team Lead. The Team Lead shall have full authority to address all matters relating to the daily operations of this contract.

RESPONSIBILITIES**:

A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.
Clearly speak and understand the English language.
Use of standard office equipment, such as personal computers, copiers, fax machines, and telephone systems.
Possess general medical ethics, telephone etiquette, and excellent communication and customer service skills.

REQUIREMENTS:

Experience: the Team Lead must have at least 2 years of experience in medical office scheduling and 1 year of experience in a supervisory role is desired.

PERFORMANCE OUTCOMES:

Assists FRED with assignment of breaks, lunch hours and personnel time off for all MSS Personnel in order to ensure phone coverage and mínimal impact to the appointing service.
Assists FRED with initial training for all new MSS personnel, ensures all personnel are abiding by protocols set forth by the Government, 61 MDS guidelines, and DoD instructions.
Monitors the Government furnished supplies and equipment in the appointing section; coordinates with FRED to obtain necessary supplies/equipment.
Assists FRED in the research and resolution of appointing service patient/personnel complaints or concerns as well as performance metrics.
Attends monthly clinic Access to Care meetings.

UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES:

Armed Forces Health Longitudinal Technology Application (AHLTA).
Composite Health Care systems (CHCS) and/or MHS GENESIS.
Defense Enrollment Eligibility Reporting System (DEERS)

About AAI
AAI is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services such as system design and continuous

improvement. AAI is a VA CVE-certified Service-Disabled Veteran-Owned Small Business

(SDVOSB), SBA certified Economically Disadvantaged Woman Owned Small Business (EDWOSB), and a Woman Owned Small Business (WOSB) with offices in Hampton Roads Virginia, Montgomery, AL, Washington DC and Atlanta.

Our benefits include:

Paid Federal Holidays
Robust Healthcare and Dental Insurance Options
401a plan
401k plan
Paid vacation and sick leave
Continuing education assistance
Short Term / Long Term Disability & Life Insurance

Veterans are encouraged to apply

AAI does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.

Pending guidance from the Safer Federal Workforce, employees may in the future be required to provide evidence of COVID-19 vaccination or request and receive approval for a medical or religious exemption.