- Continually exceeds customer service expectations by offering excellent service, including greeting customers, smiling, using their name and building rapport with customers designed to generate customer loyalty.
- Serve as customers' single point of contact on all UniBank products and services.
- Services customers by processing a variety of teller and platform transactions quickly with minimal or no errors according to established bank policies.
- Cross sells products and services and makes appropriate referrals to other staff members and departments to ensure customer needs are met.
- Verifies all transactions and proves cash drawer upon completion of assigned shift to ensure compliance with UniBank Standards of Performance Policy. Seeks assistance as needed to resolve proof discrepancies.
- Performs security function by opening and closing bank and vault and ensuring overall safety and security of bank grounds.
- Opens new accounts, certificates of deposit, and all other products offered by the bank; answers customer questions, provides account opening information, and ensures that proper paperwork is completed and entered on the computer system.
- Takes consumer loan applications with a focus on cross-selling other bank products and services.
- Retains existing customers and develops new customer relationships.
- Implements all sales strategies, including new products and services and participates in business development and outreach as directed by management.
- Proactively resolves customer complaints.
- Works in a team setting on various projects including employee contests, sales programs, etc.
- Adhere to established standards, policies and procedures.
- Deliver strong community visibility.
- Participate in community and networking events
- Responsible for complying onsite operational compliance, internal controls, security polices and procedures and assuring compliance with all laws, regulations and corporate policies.
- High school diploma or equivalent required; Associates Degree preferred.
- Experience with cash handling, customer service, and sales required.
- Previous experience retail banking preferred.
- Must have strong verbal, written, math, customer service, sales, PC and operational skills.
- Ability to work independently and in a team environment
-
Relationship Banker
6 days ago
Unibank Hopkinton, United StatesOpportunity Overview: · We have a Unique opportunity to join our team as a full-time Relationship Banker in our Hopkinton Branch. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives i ...
-
Relationship Banker, Westboro, Ma
6 days ago
Santander US Westborough, United StatesRelationship Banker, Westboro, MA · Westboro, United States of America · USA Job Family Description: Identifies and pursues new sales prospects within existing or untapped markets. Gathers market intelligence, generates leads, and develops proposals/campaigns to garner new busine ...
-
Relationship Banker
4 days ago
BankTalent HQ Grafton, United StatesOpportunity Overview: · We have a Unique opportunity to join our team as a full-time Relationship Banker in our Grafton Branch. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in ...
-
Relationship Banker
18 hours ago
unibank North Grafton, United StatesJob Description · Job DescriptionOpportunity Overview: We have a Unique opportunity to join our team as a full-time Relationship Banker in our Grafton Branch. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're lookin ...
-
Relationship Banker
1 week ago
Savers Bank Auburn, United StatesJob Type · Full-time · Description · We are currently seeking an experienced, highly motivated, and customer-oriented individual to join our team as a Relationship Banker. In this role, you will have the opportunity to build and maintain strong relationships with clients, provi ...
-
Relationship Banker I Somerville Area
3 days ago
Rockland Trust Somerville, United StatesDo you enjoy engaging in conversation and building relationships? This is your chance to work in a unique "Transformed Branch" environment with a team of fellow Relationship Bankers. Under the direction of the Branch Manager you will deliver an energetic banking experience for bo ...
-
Relationship Banker
18 hours ago
unibank Sutton, United StatesJob Description · Job DescriptionOpportunity Overview: We have a Unique opportunity to join our team as a full-time Relationship Banker in our Sutton North Branch. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're l ...
-
Relationship Banker
1 week ago
BankTalent HQ Worcester, United StatesOpportunity Overview: · We have a Unique opportunity to join our team as a full-time Relationship Banker based in our new Worcester Branch location, coming soon We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're lo ...
-
Relationship Banker
1 week ago
BankTalent HQ Sutton, United StatesWe have a Unique opportunity to join our team as a full-time Relationship Banker in our Grafton Branch. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where deliverin ...
-
Relationship Banker
18 hours ago
unibank Worcester, United StatesJob Description · Job DescriptionOpportunity Overview: We have a Unique opportunity to join our team as a full-time Relationship Banker in our Worcester Branch. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're look ...
-
Relationship Banker
18 hours ago
unibank Worcester, United StatesJob Description · Job DescriptionOpportunity Overview: · We have a Unique opportunity to join our team as a full-time Relationship Banker based in our new Worcester Branch location, coming soon We are group of talented, professional individuals passionate about supporting our cu ...
-
Relationship Banker
1 day ago
HarborOne Bank Brockton, United StatesFor over a century, HarborOne's mission has not wavered, total commitment to our customers, our communities, and our colleagues. Founded in 1917 to serve the growing financial needs of our local communities, HarborOne continues to honor and embrace its commitment to strengthen an ...
-
Relationship Banker
1 week ago
HarborOne Bank Brockton, United StatesOverview · For over a century, HarborOne's mission has not wavered, total commitment to our customers, our communities, and our colleagues. Founded in 1917 to serve the growing financial needs of our local communities, HarborOne continues to honor and embrace its commitment to st ...
-
Santander US Worcester, United StatesRelationship Banker, Main Street Branch, Worcester, MA · Worcester, United States of America · USA Job Family Description: Identifies and pursues new sales prospects within existing or untapped markets. Gathers market intelligence, generates leads, and develops proposals/campaign ...
-
Relationship Banker, Westboro, MA
4 days ago
Santander US Westborough, United StatesRelationship Banker, Westboro, MA · Westboro, United States of America · USA Job Family Description: Identifies and pursues new sales prospects within existing or untapped markets. Gathers market intelligence, generates leads, and develops proposals/campaigns to garner new busine ...
-
Bilingual Relationship Banker
1 week ago
M&T Bank Marlborough, United States Full timeOverview: · Identifies customers' needs through the bank's retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs to the appropriate team member/partner. Specializes in our branch cu ...
-
Float Relationship Banker
5 days ago
BankTalent HQ Uxbridge, United StatesWe have a Unique opportunity to join our team as a full-time Float Relationship Banker in our Uxbridge Branch. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where de ...
-
Float Relationship Banker
1 week ago
Unibank Uxbridge, United StatesOpportunity Overview: · We have a Unique opportunity to join our team as a full-time Float Relationship Banker based out of our Uxbridge Branch. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someon ...
-
Float Relationship Banker
5 days ago
unibank Uxbridge, United StatesJob Description · Job DescriptionOpportunity Overview: · We have a Unique opportunity to join our team as a full-time Float Relationship Banker based out of our Uxbridge Branch. We are group of talented, professional individuals passionate about supporting our customers and co-w ...
-
Relationship Banker I
1 week ago
North Easton Savings Bank Brockton, United StatesJob Type · Full-time · Description · Our floatRelationship Banker I demonstrates a broad understanding of deposit and consumer loan products and services and is able to perform various duties related to the efficient account opening and accurately and efficiently processing cus ...
Relationship Banker - Hopkinton, United States - unibank
Description
Job Description
Job DescriptionOpportunity Overview:
We have a Unique opportunity to join our team as a full-time Relationship Banker in our Hopkinton Branch. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about forming relationships with customers, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to make a difference in their community is what you have been looking for – then come join us
Position Overview:
Responsible for all customer service duties including sales and relationship management, while reaching or exceeding established goals. Master the UniBank delivery process and product knowledge to develop customer relationships by performing the following essential duties.
Primary Accountabilities:
Knowledge, Skills Education and Work Experience:
About UniBank
We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule.
We are unique. Unique to people. Unique to business. Unique to local government.
We are UniBank. Bank Different. Bank Unique.
This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.
Participant in E-Verify