Quality Engineer - Prospect Heights, United States - Ajsearch

Ajsearch Prospect Heights, United States

2 weeks ago

Description

The Quality Engineer is responsible for developing and implementing procedures for inspecting the quality of products in accordance with the company's standards.

They are also responsible for PAPP and FAI submittals.

They will lead and manage the quality team of inspectors and will be responsible for the organizational and procedural direction of the quality team.

Contribute to the creation and implementation of best practice quality vision, strategy, policies, processes, and procedures to aid and improve operational performance
Implement all relevant procedures described in the Quality Management System (QMS) and ensure compliance
Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies
Respond to customer complaints putting in containment actions, full analysis, pokayokes (error proofing), and implementing short-term and long-term countermeasures.
Champion a program for the implementation and sustainment of a continuous improvement culture
Act as a point of contact for customer quality issues
Update quality documentation and communicate to carry forward lessons learned from quality concerns in new customer contracts.
Establish and refine quality sign-off instructions, standards and documentation
Produce written reports and make presentations
Train others in all aspects of the quality system and application of procedures
Motivate and coach the team to operational success
Monitor the completion of tasks and ensure good performance and record on appropriate systems.
Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviors expected of them
Review, implement and update company records e.g. training matrices, performance reviews, risk assessments
Provide technical expertise to the team
Management of the Quality Engineers and Technicians in the sign-off of parts and the resolution of internal/external quality concerns
Perform root cause analysis and resolve problems and advise others of any impact
Set department objectives/KPIs and review and assess ongoing performance of direct reports
Manage, coach and develop a high performing Quality Operations team that meets agreed objectives, and which delivers best practice results, added value and continuous improvements
Motivate and coach the team to operational success.
Monitor the completion of tasks and ensure good performance and record on appropriate systems.
Review, implement and update company records e.g. training matrices, performance reviews, risk assessments

Skills And Attributes

Excellent leadership and management skills
Excellent people skills
Ability to manage a variety of cross-functional team members.
Excellent written, verbal and presentation skills.
Excellent organizational and follow-up skills
Competent in problem solving, team building, planning and decision making
CMM programming is a must. Calypso preferred.

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