Customer Success Lead - New York

We are on a mission to improve the lives of patients, staff and clinicians - to improve healthcare for humanity. · Executive Relationship Management: · ...

+About PointOne We're building an AI system to automate the business of law. The business of law is rapidly evolving under the influence of AI. Our team is a mix of legal and startup backgrounds from Fenwick & West and Google.We recently raised a seed round from Y Combinator Bess ...

We could have helped these kids before things got worse, before they resorted to the traumatic and painful step of attempting to take their own life. · ...

We're expanding our customer success team to keep up with demand. You have · a passion for building deep, trusted relationships with customers, · Excellent communication and problem-solving skills, · Experience managing B2B customers with complex workflows or integrations, · A p ...

We're seeking a proactive and driven leader to establish the foundation of our client's growing Customer Success team. · Develop and implement customer success enablement initiatives, including onboarding programs, playbooks, templates, training materials, and internal documentat ...

We're building cutting-edge LLM-powered tools to supercharge the investment research process for private market investors. Our clients include several of the world's top 10 private equity and consulting firms, and are responsible for investing billions of dollars annually. · ...

We re reinventing how law firms operate. Our AI-powered timekeeper helps attorneys capture billable time automatically and provides rich insights that transform how legal work is managed. · Build strong relationships with users — from paralegals to managing partners · Manage our ...

This role starts with grunt work: auditing notes, cleaning up spreadsheets and mapping workflows. · The Customer Success Lead will build the CS operational foundation from scratch. · They will reconcile every existing customer, ensure health scores match reality and plans are in ...

This role starts with grunt work such as auditing notes, cleaning up messy spreadsheets and manually mapping workflows. You will build the CS operational foundation from scratch. · The "Clean Sweep": Reconcile every existing customer ensuring health scores match reality and plans ...

Launching a new service to help healthcare providers coordinate transportation for low-income patients. · ...

We're looking for a highly motivated Customer Success Enablement & Operations Lead to help build the foundation of a fast-growing Customer Success organization.This is a high-impact role for someone who thrives on shaping processes, enabling teams, and scaling operations to deliv ...

The AI Platform Redefining Business Planning · Pigment is the AI-powered business planning and performance management platform built for agility and scale.We connect people, data, and processes in one intuitive, feature-rich solution, · empowering every team—from Finance to HR—to ...

We are seeking a Customer Success Team Lead to join our New York office and lead a high-performing team of approximately six Customer Success professionals supporting Rapaport's global customer base. · ...

The Customer Success Team Lead is responsible for supervising and coaching the Customer Success Agent team to deliver exceptional support to members and providers.This role ensures operational efficiency and compliance with regulatory standards. · Associate's degree required; · M ...

This position offers an opportunity to make a meaningful impact by designing scalable processes, enabling teams to perform at their best, and ensuring customers achieve outstanding outcomes. · ...

We are looking for a Customer Success Operations Lead to build the foundational systems and workflows that power how Bluefish delivers customer value at scale. · ...

We are looking for a Strategic Customer Success Lead to shape and scale how Bluefish delivers value across Fortune 500 teams. · This role is foundational to building a repeatable CS approach that balances deep product expertise with 1:1 strategic partnership. · In this role, you ...

We are looking for a Scaled Customer Success Lead to shape and scale how Bluefish delivers customer value across multiple markets and teams within each customer's organization. · This role is foundational to building a repeatable CS approach that balances strong customer relation ...

We’re making the one-person finance team a reality and putting the pain of legacy ERPs from the 1990s in the past. · Come and join us at one of NYC’s fastest-growing startups and have an impact on our product from day one. · This is an intense, hands-on role with full ownership. ...

We're an early-stage B2B software company with real traction and a growing customer base. · This isn't a CSM with a nicer title. You'll be hands-on with customers, · owning onboarding and outcomes — then turning what you learn into repeatable systems, · playbooks, and automations ...