Business Operations Supervisor - Phoenix, United States - Wyndham Destinations

Wyndham Destinations

Verified Company

Phoenix, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

We Put the World on Vacation: At Travel + Leisure Co

, our mission is simple:

to put the world on vacation.

Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts.

Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe.

Innovation and growth keep our work interesting and fun.

Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

As a Business Operations Supervisor for Wyndham Destinations this person will be responsible for delivering quality support for our Sales and Marketing processes.

This person not only provides exceptional support to all guests and business partners, but also ensures that same level of service is met by their team.

This person is responsible for the implementation and adherence to operational processes and procedures, protection of company assets, deployment of new initiatives, and cultivating partnerships with all teams onsite.

As part of the Business Operations team, this individual helps support the steps to put the world on vacation and make memories of a lifetime

You will be responsible to:

Deliver exceptional and consistent customer service to our guests, business partners, and team
Implement new processes to improve customer service
Protect data when interacting with our guests to ensure they receive the best experience with us
Protect and audit company assets by consistently adhering to our policies and procedures
Ensure your team is up to date on all operational procedures that govern our business
Lead and/or coordinate the training of new hires and new business initiatives
Design and execute daily, weekly, monthly, or quarterly reporting needs while identifying business trends
Consistently leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise and escalate appropriately to leadership
Help guide your team members to build their personal brands and demonstrate how they can successfully leverage their resources

You will partner with:

Sales and Marketing teams
Human Resources
Resort Operations leadership

Requirements:

Proficient in Microsoft Suite
Availability to support business throughout weekends and holidays
Experience delivering outstanding customer service
Experience leading teams or influencing others preferred (not required)

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.

Travel + Leisure Co.

benefits include:

_Note:
Temporary and/or seasonal associates are ineligible for Paid Time Off. _

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
Legal and identify theft plan
Voluntary income protection benefits
Employee Assistance Program

Where Memories Start with You:

Hospitality is at the heart of all we do at Travel + Leisure Co.

Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.

We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.

Join our global team and build a career where memories start with you.