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    Supportive Services Senior Coordinator - Chicago, United States - The University of Chicago

    The University of Chicago
    The University of Chicago Chicago, United States

    1 week ago

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    Description
    Supportive Services Senior Coordinator page is loaded

    Supportive Services Senior Coordinator

    Apply

    locations

    Chicago, IL

    time type

    Full time

    posted on

    Posted 11 Days Ago

    job requisition id

    JR26246

    Department

    BSD MED Infectious Diseases Chicago Center HIV Elimination Supportive Services
    About the Department


    The Chicago Center for HIV Elimination (CCHE), is situated within the Biological Sciences Division at the University of Chicago Medicine.

    CCHE aims to eliminate all new HIV transmission events by 2041.


    The University of Chicago's position on the South Side makes it uniquely situated to test, treat, and prevent new HIV infections in a highly affected population.

    The South Side communities and majority Black suburbs connected to them to the South represent the largest contiguous Black population in the United States.

    By using our integrated HIV transmission elimination approaches, we are beginning to make new infections in these communities less frequent.

    Job Summary

    The Supportive Services Senior Coordinator will be responsible for overseeing reporting, task management and coordination of service programming. The Supportive Services Senior Coordinator will also hold a caseload that is assigned through internal referrals from our testing programs and research projects, specifically resources for people of color and those who identify as LGBQ (lesbian, gay, bisexual, queer) and TGNC (transgender and gender nonconforming).

    The Supportive Services Senior Coordinator will be a part of the Supportive Services team and will work with a variety of community members who are referred to Supportive Services for additional assistance.

    They will be involved in working with community members over the phone or in person.

    Responsibilities
    Call community members and conduct resource counseling.

    Complete all related documentation and notes, and research appropriate and individualized resources for community members.

    Manage retention in care for their caseload and follow the fidelity monitoring protocols in data collection and documentation.

    Task managing Supportive Services Coordinators, Student Resource Counselors, and Supportive Services Interns.

    Actively pursue required knowledge and skills for professional development.


    Stay informed about the resources available on the south side of Chicago that serve our population, and inform the team about opportunities for collaboration.

    Assist with day to day Supportive Services tasks, such as rapid response support for those who are seeking sameday treatment and will conduct assessments and safety plans for community members in distress, and holding a resource specialty for the team.

    Coordinates and may participate in quality assurance reviews conducted by study sponsors, federal agencies, or specially designated review groups.

    Analyzes studyrelated documentation, such as protocol worksheets, procedural manuals, adverse event reports, institutional review board documents, or progress reports.

    Performs other related work as needed.

    Minimum Qualifications


    Education:
    Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a fouryear degree).
    Work

    Experience:
    Minimum requirements include knowledge and skills developed through 57 years of work experience in a related job discipline.
    Certifications:Preferred Qualifications


    Education:
    Advanced d egree in social work or counseling.


    Experience:
    Experience working with and/or providing care to LGBT populations, Black and Latino community members.

    Experience providing case management.

    Experience performing phlebotomy or a willingness to be trained in phlebotomy.


    Technical Skills or Knowledge:
    Proficiency in the use of Microsoft Applications, including but not limited to Outlook, Excel, Access and Word.

    Preferred Competencies
    Demonstrated effective leadership and teaching skills.

    Strong organizational skills.

    Strong knowledge of Chicago social service resources.

    Strong knowledge of program subject matter.

    Strong interpersonal skills and the ability to work both independently and as part of a team.

    Flexibility.

    Creativity.

    Ability to manage stressful situations.

    Ability to maintain confidentiality.

    Ability to work on multiple projects simultaneously, set priorities, and meet deadlines.

    Demonstrated written and verbal communication skills and strong analytical skills.

    Ability and/or willingness to provide HIV/STI treatment, education, and prevention in nontraditional settings (community venues).

    Working Conditions
    Work nontraditional hours.

    Travel to various community venues across the metropolitan area.

    Application Documents
    Resume (required)

    Cover Letter (required)

    When applying, the document(s)


    MUST
    be uploaded via the

    My Experience

    page, in the section titled

    Application Documents

    of the application.

    Job Family

    Research
    Role Impact

    Individual Contributor
    FLSA Status

    Non-Exempt
    Pay Frequency

    Biweekly
    Scheduled

    Weekly Hours

    40
    Benefits Eligible

    Yes
    Drug Test Required

    No
    Health Screen Required

    No
    Motor Vehicle Record Inquiry Required

    No
    Posting Statement

    The University of Chicago is an Affirmative Action/Equal

    Opportunity/Disabled/Veterans


    and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law.

    For additional information please see the

    University's Notice of Nondiscrimination.
    Staff Job seekers in need of a reasonable accommodation to complete the application process should call

    or submit a request via

    Applicant Inquiry Form.

    We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

    All offers of employment are contingent upon a background check that includes a review of conviction history.
    A conviction does not automatically preclude University employment.
    Rather, the University considers conviction information on a casebycase basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

    The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information.


    The Report can be accessed online at:
    . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL

    About Us

    The University of Chicago is an urban research university that has driven new ways of thinking since 1890.

    Our commitment to free and open inquiry draws inspired scholars to our global campuses, where ideas are born that challenge and change the world.

    We empower individuals to challenge conventional thinking in pursuit of original ideas. Students in the College develop critical, analytic, and writing skills in our rigorous, interdisciplinary core curriculum.

    Through graduate programs, students test their ideas with UChicago scholars, and become the next generation of leaders in academia, industry, nonprofits, and government.

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