Copy of Receiving - Philadelphia, United States - ConnectUs Corp
Description
:
The
Receiving & RMA Lead will play a crucial role in coordinating receivables to drive the highly dynamic warehouse, ensuring it meets daily customer demands by fulfilling orders promptly and delivering exceptional service.
The
Receiving & RMA Lead is responsible for meeting the operational goals of
ConnectUs and will help define the processes, procedures, and systems to support scalable and long-term growth.
MUST HAVE strong attention to detail.
This person will naturally prioritize customers. They will strive to "wow" in every interaction.
- Oversees incoming receipts of products and mobile devices to ensure accuracy, and completeness to ensure timely delivery of quality products to customers.
- Proficient with prioritizing orders for crossdocking and proper warehouse assignment
- Collaborates regularly with other departments such as Production, Purchasing, Quality, Sales, Marketing, and Project Management to ensure timely and accurate receipt and shipment of material.
- Leads and improves team performance by developing optimal work schedules/workflow, training employees, counseling and disciplining employees, resolving conflicts, planning, monitoring, and appraising staff performance while fostering teamwork, commitment, respect and trust, pride, and ownership.
- Oversees the activities in receiving, storing, quality control, inventory control, and returns managed.
- Provides leadership in identifying, developing, and implementing process improvements and efficiencies within the receiving & RMA process.
- Acts as working back up in other warehouse & operations positions as needed.
- Collaborates with other departments to ensure that any unforeseen circumstances get reported to back office teams.
Requirements:
- 35 years prior Logistics, Shipping, and Warehouse Experience
- 3 years of supervisory experience preferred
- Forklift Certified Trainer preferred
- College degree preferred
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