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    Case Management Support Specialist - Austin, United States - LifeWorks Austin

    LifeWorks Austin
    LifeWorks Austin Austin, United States

    3 weeks ago

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    Description

    ** Case Management Support Specialist - Diversion**

    **Job Category****:** Case Management Support Specialist **Requisition Number****:** CASEM001109 Showing 1 location **Job Details**

    **Description**

    **LifeWorks** of Austin, TX is looking for a **Case Management Support Specialist** to join our **Diversion** team. The Case Management Support Specialist provides housing navigation and supportive services to youth and young adults (YYA) who are experiencing literal homelessness or are at imminent risk of becoming homeless, with a prioritization on YYA who are connected to systems such as Child Welfare, Juvenile Justice, and Public Schools. Services provided include navigating potential hosts opportunities and local housing programs, assisting YYA in self resolution strategies, as well as provision of basic needs, referrals, and crisis intervention.

    This position earns a competitive rate and benefits, including 3 affordable health insurance plans (including an option that is no cost to the employee), 2 dental plans, and a vision plan. We also offer life insurance as well as short- and long-term disability insurance at no cost to the employee and a 403(b) retirement plan with company match. Full time staff also enjoy immediate eligibility for 11 paid holidays and 24 PTO days a year (PTO accrued per pay period).

    **RESPONSIBILITIES**

    Connect with and assist system involved youth and young adults (YYA) experiencing homelessness or housing insecurity to navigate resources and connect to housing through self-resolution, creative interventions, community housing, and support networks.

    Provide individualized services to clients such as transportation to appointments, completing paperwork or online applications, and working on clients goals.

    Provide referrals to counseling, education, workforce, and any other support interventions the client needs and desires.

    Effectively manage crisis situations through assessing and acting in accordance with standards and laws in emergency situations involving the health and safety of YYA.

    Advocate for clients within the community as well as internally to ensure that client needs are being recognized, represented, and addressed.

    Conduct Coordinated Assessments and refer to appropriate housing interventions.

    Assist YYA in attaining necessary documents to secure employment or housing.

    Discern how and when to provide approved financial assistance to support the client in their housing stability.

    Track and enter information into multiple databases for intakes and daily client interactions; ensure accuracy of data.

    Practice professional boundaries with clients and partners and maintain positive relationships.

    **QUALIFICATIONS**

    Requires a Bachelors Degree in social or behavior sciences or administrative field;

    Requires a minimum 6 months experience with youth; or

    Equivalent combination of education and experience.

    Requires a valid drivers license and no more than 2 moving violations in the last three years.

    Proficient in Microsoft Office, Outlook, and database use (HMIS & D365 preferred).

    **ABOUT LIFEWORKS**

    With more than 50 years of experience working with youth experiencing homelessness, youth aging out of foster care, young adults, and young parents, we are a fearless advocate for youth and families seeking their path to self-sufficiency. LifeWorks goal is to be able to provide clients with the resources they need a place to call home, the chance to heal, and the opportunity to learn and to work. We have one of the most comprehensive continuums of housing and support options for vulnerable youth in the country. We are committed to innovative problem solving, shared accountability and a relentless focus on achieving real, sustainable, and measurable results for the clients we serve. A career at LifeWorks offers opportunities to grow and develop your professional skills while making an immediate difference in the lives of youth and families in our community.

    **Qualifications**

    **Skills**

    **Behaviors**

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    **Motivations**

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    **Education**

    **Experience**

    **Licenses & Certifications**

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