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    Family Support Specialist - Pensacola, United States - Lutheran Services Florida

    Lutheran Services Florida background
    Description

    ** Family Support Specialist (8350)**

    **Job Category****:** Community/Social Services **Requisition Number****:** FAMIL01964 Showing 1 location **Job Details**

    **Description**

    **Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibrant**.

    Since 1982, Lutheran Services Florida has been providing and sharing solutions to protect Floridas most vulnerable. Today, we are one of the largest nonprofits in Florida touching 1 in 50 Floridians with a wide range of services, including:

    early childhood education

    refugee and immigration

    mental health and substance abuse

    juvenile justice

    child welfare

    **Purpose & Impact:**

    Family Support services are intended to provide assistance and support to the Case Management Organization by performing tasks such as client transportation, supervised visitation, foster parent support and any other support functions as needed.

    **A Day in the Life of a Family Support Specialist:**

    Use agency vehicle or personal vehicle to transport client children to and from program placements, supervise parent and sibling visits, medical and dental appointments.

    Maintain weekly Transportation Request form.

    Track agency vehicle mileage, service, usage.

    Perform placement follow-up contacts with assigned foster homes upon placement of children in those homes.

    Prepare required reports and other documentation as instructed by unit supervisor.

    Participate in community outreach programs which shall include but are not limited to, recruitment events, meetings and support groups.

    Attend and participate in staff/professional trainings, meetings and supervision sessions.

    **Other Functions:**

    Responsible to carry and maintain an agency cell phone 24 hours a day.

    Function in the community without direct supervision.

    Function professionally in a team setting.

    Other duties as assigned

    **Physical Requirements:**

    Ability to drive, use phone, sit for long periods of time, and write notes as required.

    May fill in for clerical staff by answering agency phones and assisting with filing.

    Adapt to irregular working hours, perform light lifting.

    Valid drivers license and appropriate auto liability insurance required.

    **Education:**

    High School diploma, some college preferred.

    **Experience:**

    One to three (1-3) years experience in community service agencies is preferred.

    **Skills:**

    Must have good time management, organizational, verbal and written communication, and interpersonal skills.

    Ability to function in a multi-cultural environment effectively with clients, co-workers, volunteers, government agencies and general public.

    Dependability, discretion and good judgment.

    Certified First Aid/CPR and crisis intervention.

    Ability to communicate effectively with clients, parents, co-workers, volunteers, governmental and other agencies and the general public.

    **Other:**

    Must demonstrate sensitivity to our service populations cultural and socioeconomic characteristics and needs.

    **Principal Accountabilities:**

    Reports to unit supervisor.

    Team player with co-workers and administrators.

    Accurate complete and timely submission of required documents and reports.

    Adherence to all licensing and quality assurance standards.

    Liaison to government, courts, schools and community providers.

    Adherence to agency policies and procedures.

    Must maintain confidentiality of all client information.

    **Ability to Make an Impact in Multiple Areas**

    LSF offers several programs, spanning across a wide range of populations in need. This gives our team members an opportunity to learn and potentially work in programs outside of their direct area. ***Either way, members of the LSF family will play a part in transforming the lives of those in need.***

    **Community**

    A career at LSF means working and learning alongside talented professionals in a dynamic and inclusive environment. The values of our organization OPEN-MINDED, COMPASSIONATE, GENEROUS, VISIONARY and HONESTY drives each one of us.

    People working at Lutheran Services Florida treat each other like family. Whether you work on the front lines or work in an office, you share a common bond that is felt throughout the organization.

    **Growth Opportunities**

    Because of the variety of programs we offer throughout Florida, team members have the option to explore areas of interest in other programs or grow within their existing program/department.

    **Amazing benefits package *including*****:**

    Medical, dental and vision

    Teledoc (24/7 access to doctors via phone and video)

    Employee Assistance Program (EAP)

    Long-term disability

    Employer paid life insurance (1X salary), AD&D

    Health and dependent care FSA

    12 paid holidays + 1 floating holiday

    Generous PTO policy

    403(b) Retirement plan with 3% discretionary employer match

    Tuition reimbursement

    **Additional Voluntary Benefits**

    Short-term disability

    Group life insurance

    Accident, critical illness/Cancer and hospital policy

    Legal Shield coverage

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**



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