Jobs
>
Anchorage

    Guest Services Representative, Anchorage - UnCruise Adventures

    Default job background
    Description

    Job Description

    Job Description

    UnCruise Land Operations

    UnCruise Adventures operates eight small passenger vessels throughout multiple itineraries year-round.

    The Guest Services team provides the first and last point of contact for our guests at our hospitality, or check in, suites. The poise and professionalism of the Guest Services team must be equal to that of the services provided on board our vessels.

    UnCruise Adventures is headquartered in Seattle, Washington.

    Job Summary

    The Guest Services Representative is responsible for assisting vessel guests at our hospitality suite. Guests will either be arriving for or departing from their cruise and this position will be the go-to person for airport transfers, luggage check-in, and around-town advice.

    The Guest Service Representative is also responsible for receiving goods that are provisioned by the Purchasing department. These supplies might be sent via barge, air cargo or at designated will call pick ups in Anchorage. The guest service representative might purchase from a list provided by the purchasing team using a company card when will call is not available.

    This is a part-time, non-exempt position. This position is based in Anchorage, Alaska.

    Schedule

    Seasonal, May 24, 2024 – September or October 2024

    • Wednesday, on call depending on shopping and barge pick up needs
    • Thursday - Friday, 8-10 hours

    Hospitality Duties

    • Host and maintain the hospitality suite including collect and tag guest luggage, maintain the guest manifest, and ensure the space meets high company standards.
    • Provide a high level of customer service to guests to ensure they have a pleasant pre or post-cruise experience.
    • Coordinate with Land Operations Manager to support all troubleshooting, logistics, and customer service issues with transportation vendors as needed.
    • Maintain and report inventory of collateral material associated with the hospitality suite.
    • Assist with unloading incoming and loading outgoing luggage movements to/from the vessels and airport.

    Provisioning Support

    • Banking - Provide an accounting recap of funds utilized on vessel expenses from the company-provided credit card. Detailed receipt reconciliation is required. Deposit vessel petty cash and restock vessel petty cash as requested.
    • Vessel provisioning –
      • Receipt of vessel requisitioning requests for locally sourced items.
      • Local purchasing of vessel requisition requests for perishable and easily accessible items from stores like Costco, Home Depot, marine stores, and grocery stores.
      • Deliveries/same day shopping
      • Provide local problem-solving support for local vendors, further building the partnership between UnCruise Adventures and the provider.

    Qualifications

    • Must be able to staff the hospitality suite on all dates provided.
    • 1-2 years' experience in a customer service focused position dealing with highly educated and affluent clientele.
    • Knowledge of the embarkation port town and the surrounding areas including restaurants and excursions
    • Excel in problem solving and logistical skills.
    • Detail oriented and thorough; able to follow through on assigned tasks.
    • Ability to get along well with co-workers and support a team environment.
    • Clean driving record and vehicle.

    Physical Demands

    This position will be physically demanding. Bending, climbing, repetitive motion, and heavy lifting of loads up to 50 pounds or more are requirements of this position.

    Disclaimer Statement

    This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required or persons so classified or assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    It is the policy of UnCruise Adventures not to discriminate on the basis of race, color, sex, creed, religion, marital status, citizenship, the presence of any sensory, mental, or physical disability, gender identity, gender expression, sexual orientation, age, disability, ancestry, national origin, or veteran status in its educational programs, activities, or employment as required by law.

    Powered by JazzHR

    xpi9hnyWJn



  • VCA Animal Hospitals, Inc. Anchorage, United States

    Client Service Representative. Hello We are seeking an experienced, friendly and compassionate Client Service Representative at VCA Alaska Pet Care. We are a thriving four Doctor practice with long term staff, a community aspect, and an emphasis on Client Service, Representative, ...


  • VCA Antech, Inc. Anchorage, United States Paid Work

    Client Service Representative · Hello We are seeking an experienced, friendly and compassionate Client Service Representative at VCA Alaska Pet Care. We are a thriving four Doctor practice with long term staff, a community aspect, and an emphasis on a low stress environment for a ...


  • VCA Animal Hospitals Anchorage, United States

    Client Service Representative · Hello We are seeking an experienced, friendly and compassionate Client Service Representative at VCA Alaska Pet Care. We are a thriving four Doctor practice with long term staff, a community aspect, and an emphasis on a low stress environment for a ...


  • Buy Any Coin LLC Anchorage, United States

    ONLINE CUSTOMER SERVICE REPRESENTATIVE · STARTUP SEEKING DYNAMIC, HIGHLY ORGANIZED SALES REPRESENTATIVE TO INTERFACE WITH CUSTOMERS IN AN ONLINE COMMODITIES MARKETPLACE. THE RIGHT APPLICANT WILL HAVE THREE OR MORE YEARS EXPERIENCE WITH TELEMARKETING, ONLINE RETAIL, ONLINE INVENT ...


  • VCA Animal Hospitals Anchorage, United States

    Client Service Representative. We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very serio Customer Service Representative, C ...


  • VCA Antech, Inc. Anchorage, United States

    Client Service Representative · Hello We are seeking an experienced, friendly and compassionate Client Service Representative at VCA Alaska Pet Care. We are a thriving practice with long term staff, a community aspect, and an emphasis on a low stress environment for all patients. ...


  • Northwest x Southern Hospitality Anchorage, United States

    Job Description · Job DescriptionThe Hyatt House Anchorage, managed by Northwest x Southern Hospitality (NSH) is looking for a courteous, customer service driven, happy, energetic, ambitious, & inspired type Guest Services Representative to join our growing hospitality team If yo ...


  • Providence Health & Service Anchorage, United States

    Responsible for providing fast and accurate information upon request internally and externally. Is knowledgeable in all departments of the laboratory. Providence caregivers are not simply valued theyre invaluable. Join our team at Providence Alask Customer Service Representative, ...


  • VCA Animal Hospitals Anchorage, United States

    Client Service Representative · We are seeking an experienced Client Service Representative to join our team. · At VCA Animal Hospitals, we take our mission statement – your pet's health is our top priority and excellent service is our goal – very seriously. With every opportunit ...


  • Vca Antech Inc. Anchorage, United States

    Client Service RepresentativeHello We are seeking an experienced, friendly and compassionate Client Service Representative at VCA Alaska Pet Care. We are a thriving practice with long term staff, a community aspect, and an emphasis on a low stress environment for all patients. We ...


  • VCA Animal Hospitals Anchorage, United States

    Client Service Representative · Hello We are seeking an experienced, friendly and compassionate Client Service Representative at VCA Alaska Pet Care. We are a thriving four Doctor practice with long term staff, a community aspect, and an emphasis on a low stress environment for ...


  • VCA Animal Hospitals Anchorage, United States

    Client Service Representative · We are seeking an experienced Client Service Representative to join our team. · At VCA Animal Hospitals, we take our mission statement – your pet's health is our top priority and excellent service is our goal – very seriously.With every opportunit ...


  • Suburban Propane Anchorage, United States

    > > · **Customer Service Representative** · **Anchorage , AK** · **JOB ID: 7516** · **JOB CATEGORY: Customer Service** · **POSITION TYPE: Regular Full-Time** · **Overview** · **$1,000 Signing Bonus*** · We are currently looking for a Customer Service Representative to pla ...


  • VCA Animal Hospitals Anchorage, United States

    Client Service Representative · We are seeking an experienced Client Service Representative to join our team. · At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously.With every opportunity, w ...


  • First National Bank Alaska Anchorage, United States

    Loan Servicing Representative - Loan Administration Unit · Salary: $20.00/hour + DOE · Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized eight years in a row by Alaska Business magazine readers. · GENERAL PURPOSE SUMMARY · Performs ...


  • Staff My Agency Anchorage, United States

    Art Dorsey - State Farm Agency, located in Anchorage, AK is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This position is focused on Customer Service for a well-established State Farm Agent. Insurance experience is ...


  • Shoreside Petroleum Inc Anchorage, United States Part time

    Shoreside Petroleum Inc. is a Government Contractor and an Equal Opportunity Employer and abides by the requirements of 41 CFR a), a) and a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with di ...


  • American Fast Freight Anchorage, United States

    Customer Service Representative · 5491 Electron Dr, Anchorage, AK 99518, USA · Req #2475 · Wednesday, May 1, 2024 · See yourself at Odyssey. · Join the team as our new Customer Service Representative · Who We Are and Why We're Hiring · Odyssey Alaska (AFF) American Fast Freight, ...


  • Classic Collision Inc Anchorage, United States

    Customer Service Representative (CSR) serves as the first impression of Classic Collision customer experience. · Responsibilities · Ensures that every customer is greeted and welcomed promptly, professionally and in a welcoming and friendly manner via phone or in-person · Expl ...


  • Art Dorsey - State Farm Agency Anchorage, United States

    Job Description · Job Description Art Dorsey - State Farm Agency, located in Anchorage, AK is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This position is focused on Customer Service for a well-established State Fa ...