Design Sales Consultant- Culver City - Los Angeles, United States - Kohler

Kohler

Verified Company

Los Angeles, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Work Mode:
Onsite_

Location:
Onsite at Los Angeles, CA

Opportunity

Join the Kohler Team to open its next Kohler Signature Store location in Houston, Texas This is an exciting opportunity to be part of the store opening and develop a wide array of relationships that span from walk-in retail traffic to key trade industry clients.

The Design Sales Consultant is results driven and responsible for driving top-line sales through the consistent achievement of personal sales targets and goals set by leadership.

This position is focused on the development of relationships with trade professionals and homeowners through the creation/development of a book of business with a focus on high impact activities and interactions with current and potential clients.

Specific Responsibilities

Leverage Salesforce to manage customer relationships, interactions, leads and opportunities to demonstrate an accurate pipeline.
Develop new relationships and business for Kohler to meet and exceed sales goals.
Conduct daily follow up with customers, quotes and leads to generate and close business.
Engage in strategic outreach to develop and grow the client base.
Network with the professional trade through involvement in associations, meetings and events; including instore events.
The Design Sales Consultant leverages topnotch customer service skills to deliver a gracious customer experience and achieve strong results. Success in the position will be measured through the achievement of Net Order and Net Sales goals. Additionally, team success will be measured through store Net Promotor Score (NPS).

Targets

Drive sales to meet and exceed individual and team sales plans:

Provide high quality customer service to scheduled appointments and walk-in traffic
Conduct daily followup on outstanding quotes
Develop and execute marketing plans to current and potential customer base
Participate in planning and execution of instore events
Understands how to win as a team and brings forth a team mentality

Develop repeat sales, new relationships, and future business:

Create a strategic sales plan and detailed tracking of customer interactions, quotes, and opportunities.
Conduct outside sales calls, with a focus on targeted topselling and highpotential accounts, marketing new and featured products
Follow up on leads to generate new business
Network with the professional trade through involvement in associations, meetings and events

Deliver exceptional customer service:

Provide prompt and friendly service to every customer that walks into the store.
Follow up on all sales to ensure customer satisfaction and service are met
Maintain a wellorganized and aesthetically pleasing environment
Understands balance between providing exceptional customer service and doing the right thing for Kohler Co.
Drives repeat customers by going above and beyond to connect with customers in a meaningful and personal way

Administer sales process to ensure timely and accurate completion of all sales:

Process quotes and sales paperwork
Partner with Kohler Customer Care team to track orders for customers and ensure quality service

Continually develop sales skills and product knowledge:

Brings in a continuous improvement mindset by challenging status quo in a productive manner, and making recommendations for process improvements
Develop detailed knowledge of all product lines and features
Participate in training activities, including product knowledge presentations and online learning, to supplement product knowledge
Complete training courses to continually develop and hone presentation, negotiation, and sales skills.

Skills/Requirements

Minimum of 4 years prior sales experience required, in a highend sales / service industry preferred.
A track record of consistently meeting or exceeding sales goals required.
Strong preference given to prior sales experience in interior or architectural design or luxury retail sales.
College degree or certificate in architecture or interior design preferred.

_ Applicants must be authorized to work in the US without requiring sponsorship now or in the future._

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services.

We understand that it takes investment in our associates' development to make that happen.

So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more

On November 6, Kohler Co.

announced the strategic decision to establish Kohler Energy as a separate, independent business with Platinum Equity as the majority investment partner.

Kohler will continue to sta