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Inside Sales, Service - Lancaster, TX, United States - Texas First Rentals
Description
Job Summary:
Develops, maintains, and interacts with new prospects and existing customers to maintain and increase the company's customer base and to achieve rental, sales, and service revenue goals.
Establishes new accounts by marketing company product lines and offering value-added services.The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self -development.
Essential Functions:
Assists walk-in customers and callers with counter sales & technical support
Demonstrates products to customers
Distributes promotional literature to customers and assists with sales and marketing initiatives to increase market share
Formulates bids on new and existing jobs and projects
Identifies and acquires new service contract opportunities
Receives customer orders and serves as the customer contact point
Generates a referral network to assist in increasing the client base
Occasionally assists in familiarizing customers on equipment and vehicles
Aids in implementing, sustaining, and developing quality improvement processes that focus on safety, financials, operations, and customer service
Maintains records of sales or other business transactions
Prepare sales or other contracts
Performs other duties as assigned
Knowledge, Skills, and Abilities:
Knowledge of applicable accounting principles, budget preparation, and business acumen
Demonstrated knowledge of construction equipment and the rental industry
Demonstrated knowledge of selling techniques (prospecting, overcoming objections, closing sales)
Excellent selling, negotiating, and closing skills with ability to build long-term business relationships
Proficient with MS Office Word, Excel, Outlook
Understands the implications of new information for both current and future problem-solving and decision-making
Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Exceptional attention to detail
Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization
First-class organizational, multi-tasking, and time management skills, deadline-oriented
Understands written sentences and paragraphs in work-related documents, and communicates effectively in writing as appropriate for the needs of the audience
Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
Ability to work independently and within a team in a fast-paced, high-volume environment with an emphasis on accuracy and timeliness
Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations
The ability to listen to and understand information and ideas presented through spoken words and sentences
Education and Experience:
Minimum of three years' of work-related skill, knowledge, or experience is Three to five years of experience preferred
High school diploma or equivalent with some college coursework or an equivalent combination of education and experience preferred
Valid driver's license
Travel:
No travel is expected for this position
Physical Requirements:
This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets,
This role frequently communicates with others, must be able to exchange accurate information in these situations
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Work Environment:
This job is generally performed in a retail and office environment; exposure to computer screens; exposure to noise, dust, grease, fumes, gases, heat, cold, and inclement weather conditions
Frequently works at fast pace with unscheduled interruptions
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.
They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified.
All incumbents may be required to perform duties outside of their normal responsibilities, as needed.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)
