- Patient Service Representative: Working in our Patient Access area, providing check-in and check-out functions. In this capacity, being committed to providing excellent, friendly care for our patients and their families is essential. Responsibilities include: Making charts, entering demographics, checking current insurance, gaining referral information, collecting co-pays and past balances, and making return appointments.
- Patient Access: As an appointment scheduler, your patience, knowledge, and problem solving skills will be greatly utilized as you help our patients connect with the care they need. Specifically, you will: answer phones to schedule appointments with patients and doctor's offices, schedule per individual doctor's specializations and personal specifications, obtain faxed referrals from outside physician offices and contact patient for scheduling, submit all documentation in accordance with TOA guidelines..
- Verification of Insurance: Verify all insurances for patients scheduled with physicians for office visits at TOA, contact outside insurance companies for benefits not provided through RTS or other internet sources, maintain staying at least one day ahead of schedule, distributing any insurance errors to schedulers to contact patients for correct information, update insurance information as necessary, submit daily reports of errors before and after corrections, assist with any insurance questions doctors, nurses, schedulers, and patients may have
- Revenue Cycle Activities: You may also be asked to work on revenue cycle activities, such as daily deposits, reconciling unapplied funds, and self-pay issues
- Other Activities: Because of the role, the Patient Service Specialist will be called upon to pitch in and help out in a number of different areas as specific clinic needs arise.
- High school diploma or equivalent is required.
- At leastone year medical office administration experience is preferred, experience in an orthopaedic office is a plus
- Exceptional customer service and patient focus. Our Clerical Floats must make each encounter as positive as possible, realizing we are there to serve them in the most professional manner
- Knowledge of Insurance, particularly health insurance provisions is essential,
- Previous experience including collecting copayment, deductibles, coinsurance, and balances
- Experience with an EHR or NextGen is a plus
- Focus on attention to detail, ensuring that all documentation is entered accurately and swiftly
- The ability to multi-taskand maintain flexibility - including flexibility in work schedules to adjust to necessary clinic hours
- Collaboration, working closely with clinical colleagues and administrative team mates to develop a cohesive, high performing team
- An energetic and enthusiastic pace at work, with the ability to swiftly and accurately manage the flow of patients through the clinic, without any diminishing focus on patient care
- Dependability, with a reliance on the capacity to be at work on-time, every day so our patients can receive the care they need in a timely manner
-
Services Specialist
2 days ago
LHH Recruitment Solutions Brentwood, United StatesJob Description · Job DescriptionLHH Recruitment Solutions is currently seeking a Services Specialist for a full-time remote job at a well established health corporation based in Brentwood, TN. This is a great contract role that that offers the opportunity to work with a results- ...
-
Customer Service Specialist
1 week ago
AdaptHealth LLC Brentwood, United StatesJob Description · Job DescriptionDescription:AdaptHealth Opportunity – Apply Today · At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting ...
-
Customer Service Specialist
1 week ago
AdaptHealth LLC Brentwood, TN, United States: · AdaptHealth Opportunity - Apply Today At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about ...
-
Shared Services Specialist
1 week ago
TalentBurst, Inc. Brentwood, United States ContractJob Title: Shared Services Specialist · Location: Brentwood, TN · Duration: 3 Months · Duties: The role of Shared Services Specialist will be shared between the 'Supplier Outreach Team' and the Purchasing Team. The GTM's daily duties will be split evenly between the two teams. ...
-
Guest Service Specialist at
6 days ago
COOL SPOT Brentwood, United StatesJob Description · Job DescriptionCool Spot in Brentwood is looking for new guest service specialists to join our team. We are located on 390 W Country Club Dr. Our ideal candidate is attentive, ambitious, and reliable. · Responsibilities · Excellent Guest Service · Preparing and ...
-
Customer Service Specialist
1 week ago
AdaptHealth LLC Brentwood, United States:AdaptHealth Opportunity – Apply Today · At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about m ...
-
Associate Patient Service Specialist
6 days ago
Vanderbilt University Medical Center Brentwood, United StatesDiscover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a p ...
-
Horizon Dynamics Murfreesboro, United StatesWhere? Murfreesboro · When? Starting from · How long? 2 years · Your responsibilities as a specialist for courier, express and postal services · Delivery of letters and packages using our company vehicles · Punctual delivery of registered or cash on delivery shipments · Responsi ...
-
Inside Sales/Client Services Specialist
1 week ago
Firestone Complete Auto Care Brentwood, TN, United States Full timeBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career ...
-
Loss Prevention- Front End Associate
1 week ago
Ross Dress For Less Brentwood, United States**Welcome to Ross Stores, Inc., where our differences make us stronger ** At Ross and dd's, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. W ...
-
Maintenance Management Technology Referent
1 week ago
Stellar Ventures Brentwood, United StatesAs Germany's largest private brewery group, we are not only the market leader in the German brewing industry, but also a producer of soft drinks, logistics provider, wholesale specialist, beverage retailer, delivery service, empties manager, solution provider for gastronomy and t ...
-
Electrical specialist
1 week ago
Sapphire Enterprises North Brentwood, United StatesWelcome to Leadec · With passion and dedication, we are the service specialist for the manufacturing industry. For over 60 years, our customers have relied on us. Our expertise revolves around the factory of today and tomorrow and its infrastructure. Through our services in maint ...
-
Psychologist to treat clinical report
6 days ago
beBee Handyman Cedar Rock, NC, United States FreelanceI am in need of a Psychologist service with the following characteristics in Cedar Rock, NC:What is the patient feeling? · Report · What type of specialist is needed? · Clinical (to treat psychological problems or disorders) · How old is the patient? · Adult · Do you have a prefe ...
-
beBee Handyman Brentwood, TN, United States FreelanceI am in need of a Psychologist service with the following characteristics in Brentwood, TN:What does the patient feel? · Anger, loneliness, isolation · What type of specialist is needed? · I don't know · How old is the patient? · Adult · Is this service for you or for someone els ...
-
Psychologist for treating fear
6 days ago
beBee Handyman Northlakes, NC, United States FreelanceFear of wind, storms, and loud noises in Northlakes, NCWhat does the patient feel? · Fear · What type of specialist is needed? · Clinical (to treat psychological problems or disorders) · What is the age of the patient? · Child · Is there consent from the parents or legal guardian ...
-
Service Specialist
1 week ago
Bass Pro Shops Nashville, United StatesThe Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for t Boat, Specialist, Service Man ...
-
patient services specialist
2 weeks ago
Williamson Health Antioch, TN, United States Full timeLocated in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell J ...
-
Service Specialist
1 week ago
Paychex Nashville, United StatesOverview: · Under a moderate level of guidance and direction, provides customer service for one or more Paychex products. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accord ...
-
Service Specialist
5 days ago
LanceSoft Nashville, United StatesThere will be a lot of walking, standing, and lifting as there are 5 kitchens. If over 50# there is help.Manager is seeking someone who is Personable, professional, meticulous, the candidate will be dealing with clients of a law firm. Professional appearance is a must. Previous H ...
-
Tourism or Travel Trade Clerks
2 weeks ago
Emerald Enterprises Oak Hill, TN, United States FreelanceWe, Zeit-Personal Augusta GmbH, have been active as a regional personnel service provider since 1998 with our headquarters in the heart of Mannheim, serving our clients/partners and applicants from the Rhine-Neckar metropolitan region and placing them in temporary or direct emplo ...
Patient Service Specialist - Brentwood, United States - Tennessee Orthopaedic Alliance
Description
Job Type
Full-time
Description
Our Patient Service Specialist serves a very important role in the operation of our TOA clinics. The Patient Service Specialist assists in the operations of each clerical department, demonstrating a broad and encompassing knowledge of clinical operations, as well as our practice in general. This position can be called upon to step in and help in numerous roles, or in numerous clinic locations, depending on the need at the time.
