Shared Services Specialist - Brentwood, United States - TalentBurst, Inc.

Description

Job Title:
Shared Services Specialist


Location:
Brentwood, TN

Duration: 3 Months

Duties:
The role of Shared Services Specialist will be shared between the 'Supplier Outreach Team' and the Purchasing Team. The GTM's daily duties will be split evenly between the two teams. For Supplier Outreach, GTM's will be responsible for providing Level 1 support, onboarding new suppliers, and supporting existing suppliers.

TM will answer questions via phone, e-mail in the Coupa Supplier Portal while staying in accordance with established department response times.

For the Purchasing portion of this job role, GTM's will be responsible for placing daily medication orders for clinics across the country, requiring a fine eye for detail.

Communicate with internal departments and/or vendors to resolve teammate account issues Analyze support-tracking data to identify trends, patterns, and issues related to general ordering or Oracle iProcurement; suggest solutions; notify management; implement corrective actions as approved GTM's will be responsible for managing a shared inbox for the Supplier Outreach Team.

Assist with a variety of Purchasing team projects and tasks as assigned Assist with supplier or product transitions as needed Commitment to values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively Demonstrated ability to work well with cross-functional groups Approachable and open Demonstrated professionalism and courtesy in responding to phone calls and emails Demonstrated commitment to customer service; proactively communicate and respond promptly to teammate needs Demonstrated ability to work in a team, facilitate effective team interactions, and to foster a positive work environment; willingness to assist teammates in order to achieve departmental goals Demonstrated time management skills and ability to work independently, adjust priorities appropriately, and handle multiple priorities concurrently; self-starter with high degree of initiative, urgency, and follow through

Demonstrated strengths in organizational, attention-to-detail, follow-through, analytical, reasoning, critical thinking, and problem-solving skills problem-solving skills


Skills:

Microsoft Outlook Competency required · WebEx and/or Microsoft Teams Video conferencing competency required.


Education:
Associates or Bachelor's degree


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