Technician/customer Service - Los Angeles, United States - American Hearing and Balance

Description

Job Summary:

Responsibilities:

• Provide information about products and services
• Assist customers with orders, returns, and exchanges
• Analyze customer needs to recommend products or services
• Upsell products to increase revenue
• Conduct outbound calls to follow up on customer inquiries
• Resolve customer complaints in a professional manner
• Maintain a high level of phone etiquette at all times

Experience:

• Previous experience in customer service or sales is preferred
• Bilingual proficiency in English and Spanish is required
• Ability to effectively communicate with customers
• Strong analytical skills to understand customer needs
• Experience with outbound calling is a plus

Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you are passionate about providing top-notch customer service and thrive in a fast-paced environment, we would love to hear from you


Pay:
From $18.00 per hour

Expected hours: 40 per week


Benefits:

• Onthejob training

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Inperson
• Office

Ability to Relocate:

• Los Angeles, CA 90045: Relocate before starting work (required)

Work Location:
In person