- Answer inbound customer calls, emails, letters, faxes, web-navigation, returns and any other type of request from consumers in a timely manner.
- Project confidence while aiding customers. Must learn to be familiar with all product lines and be prepared to assist customers with warranty information, assembly instructions, repair and replacement of parts, troubleshooting protocols and any other inquiries concerning products.
- Provide ideal Customer Care by building relationships, showing accountability, confidence in sharing knowledge and being highly responsive to the customer's needs. This includes but is not limited to:
- Project a friendly, positive and professional image at all times.
- Use excellent written communication skills that are grammatically and without spelling errors.
- Provide proper verbal communication skills, focusing on behaviors that a customer expects, in all oral communications.
- Listen attentively without interrupting customer or coworker.
- Use conflict resolution skills and maintain composure when researching and resolving complaints.
- Provide product solutions that can enhance prior purchases or that could benefit a customer.
- Responds to customers and updates records in Zendesk.
- Work as a team member and is open-minded to ideas and views of others.
- Provide and welcome positive and constructive feedback.
- Support and comply with all safety policies, quality standards, and housekeeping methods at all times.
- Stays informed of new technology, methods, and materials within the field.
- Exercises independent judgment.
- Must be somewhat flexible in shifting hours and days. These may fluctuate depending on the season and need of the department.
- Ability to grow in the position & develop more responsibility through time
- Very collaborative, dependable team environment
- Amazing benefits upon conversion - low cost health insurance, profit sharing plan
- Opportunity for leadership
-
Child Care Specialist
5 hours ago
Kennedy Care Naperville, United States**Job Title**: In Home Nanny · **Job Type**: Part Time and Full Time Available · **Pay**: $18.00 Per Hour · Safe At Home, a division of Kennedy Care, provides nanny services to employees of Ford Motor Company, University of Michigan, Michigan State University and the Detroit Lion ...
-
Customer Care Specialist
2 weeks ago
Addison Group Batavia, United StatesCustomer Care Specialist · $18-20/hr (depending on experience) · Stable and growing company located in Batavia is seeking a Customer Care Specialist who can work in a fast-paced environment to join their team The ideal candidate for this role is organized, has great phone prese ...
-
Managed Care Specialist
6 days ago
Gallagher Rolling Meadows, United StatesAbout Us: · Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organiz ...
-
Lawn Care Specialist
1 week ago
Lawn Doctor Batavia, United StatesYear-Round Lawn Care Employment Opportunity · Do you enjoy working outside? Would you enjoy working independently on your own route? Do you enjoy work variety through the seasons? Do you enjoy learning new skills? Would you prefer working in a smaller family-oriented business? I ...
-
Lawn Care Specialist
1 week ago
Lawn Doctor Batavia, United StatesYear-Round Lawn Care Employment Opportunity · Do you enjoy working outside? Would you enjoy working independently on your own route? Do you enjoy work variety through the seasons? Do you enjoy learning new skills? Would you prefer working in a smaller family-oriented business? I ...
-
Lawn Care Specialist
5 days ago
Lawn Doctor Batavia, United StatesYear-Round Lawn Care Employment OpportunityDo you enjoy working outside? Would you enjoy working independently on your own route? Do you enjoy work variety through the seasons? Do you enjoy learning new skills? Would you prefer working in a smaller family-oriented business? If yo ...
-
Specialist for Psychosocial Care
2 weeks ago
Skyline Enterprises Yorkville, United StatesAbout us: · We offer psychosocial individual counseling for employees of the workshop. This includes working together with group leaders and the accompanying service to develop assignments and activate the self-responsibility of workshop employees. We also conduct individual and ...
-
Plant Health Care Specialist
1 week ago
SavATree Palatine, United States**Job Summary**: The Plant Health Care Team are specialists dedicated to inspecting plant material, identifying problems, and ethically treating or preventing the many problems that trees and shrubs may face. They are our team of "detectives"; looking at each plant disease/infest ...
-
Nursing specialist in outpatient care
2 weeks ago
Sapphire Enterprises Rolling Meadows, United StatesAbout the Company · We are one of the top 20 players in the field of care with over 30 facilities and around 2,600 employees nationwide in inpatient care, outpatient care, and assisted living. · What do we want? To make care modern and sustainable. That's why our employees regul ...
-
Nursing specialist in palliative care
2 weeks ago
Spectrum Innovations Argonne, United StatesAre you passionate about helping people in your nursing profession and value joy in your work? · ▸ If respectful interaction in the workplace is important to you · ▸ If you are looking for a strong team and a good working atmosphere · ▸ If appreciation and recognition motivate yo ...
-
Laboratory Collection Care Specialist(Part-time)
2 weeks ago
Genesis Reference Laboratories Joliet, United States Part time**Genesis Reference Laboratories** · **Job Title**:Laboratory Care Specialist · **Classification**:Part-Time Hourly Non-Exempt · **Hourly Range**:$18 to $23 based on experience, background, and skillset · **Schedule**:Mondays to Fridays with times around 9 am to 5 pm schedule · * ...
-
Kennel Technician
1 week ago
Petland Batavia, United StatesKennel Technician / Pet Specialist / Animal Care · **Hourly rate**: $13 per hour · **Hours available**: Full Time and Part Time. Must have open availability and very flexible. Weekends are a must · Are you an animal lover, looking for a career doing something you love? Then we ha ...
-
Velocity Solutions Crystal Lakes, United StatesCrystal Lakes is currently seeking a qualified nursing professional for a general nursing unit or functional department (m/f/d). As one of the largest private hospital operators in Germany, we see ourselves as companions to our patients and partners to our employees. We bring tog ...
-
Care Coordination Specialist
1 day ago
UC Health Aurora, United StatesApply nowSave job SavedDescriptionLocation: UCHealth Anschutz Outpatient Pavilion, US:CO:AuroraDepartment: UCHA PC Integrated ServicesFTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks)Shift: DaysPay: $ $29.64 / hour. Pay is dependent on applicant's relevant experienceSumma ...
-
Care Coordination Specialist
2 days ago
UC Health Aurora, United StatesApply now · Save job Saved · Description · Location: UCHealth Anschutz Outpatient Pavilion, US:CO:Aurora · Department: UCHA PC Integrated Services · FTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks) · Shift: Days · Pay: $ $29.64 / hour. Pay is dependent on applicant's rel ...
-
Senior Chief Physician of Gastroenterology
2 weeks ago
Horizon Innovations Batavia, United StatesAn attractive and growing department with a special focus on endoscopy, GI oncology, and sonography · Opportunity to contribute and expand your own areas of expertise · You will be responsible for organizational and strategic design topics · Representing the chief physician and s ...
-
Turf Care Specialist
1 week ago
Lawn Doctor Aurora, United StatesYear-Round Lawn Care Employment Opportunity Do you enjoy working outside? Would you enjoy working independently on your own route? Do you enjoy work variety through the seasons? Do you enjoy learning new skills? Would you prefer working in a smaller family-oriented business? If y ...
-
Turf Care Specialist
3 days ago
Lawn Doctor Aurora, United StatesYear-Round Lawn Care Employment OpportunityDo you enjoy working outside? Would you enjoy working independently on your own route? Do you enjoy work variety through the seasons? Do you enjoy learning new skills? Would you prefer working in a smaller family-oriented business? If yo ...
-
Turf Care Specialist
4 days ago
Lawn Doctor Aurora, United StatesYear-Round Lawn Care Employment Opportunity · Do you enjoy working outside? Would you enjoy working independently on your own route? Do you enjoy work variety through the seasons? Do you enjoy learning new skills? Would you prefer working in a smaller family-oriented business? I ...
-
Lawn Care Specialist
6 days ago
Naturescape Carol Stream, United StatesNaturescape of Carol Stream, IL is seeking to hire a Lawn Care Specialist to provide our customers with outstanding services for their residential and commercial properties. Are you looking for a career in lawn and landscape care with a stable,family-owned business ? Would you li ...
Customer Care Specialist - Batavia, United States - Addison Group
Description
Job Description
Job DescriptionCustomer Care Specialist
$18-20/hr (depending on experience)
Stable and growing company located in Batavia is seeking a Customer Care Specialist who can work in a fast-paced environment to join their team The ideal candidate for this role is organized, has great phone presence & customer service skills, and has great attention to detail. Excellent growth and career path, health benefits and pay up to $20/hr.
This role is moving fast
Job Responsibilities:
Job Requirements:
Year(s) of Experience: 1-2 years of customer service experience required
Education: HS Degree
Software: MS Office required
Bilingual Spanish is preferred, not required
Must be able to work on multiple computer screens
Perks:
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.