IT Co-op - Woburn, United States - Boston Metal

Boston Metal
Boston Metal
Verified Company
Woburn, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Summary:
We are seeking an IT Co-op to join our team and gain hands-on experience in a dynamic IT environment.

This is a paid internship opportunity where you will work closely with our IT professionals on various projects and initiatives.


Job brief


As an IT Co-op you will provide timely support services to employees with basic/first-level technical problems and information technology issues involving desktop, laptop, or network services.

Diagnose, repair and maintain hardware and software components. You will install and configure computer hardware and assist both onsite and remote employees. Create and track help desk tickets in the system to ensure prompt and satisfactory resolution to issues.

You will routinely interact with various departments and levels and listen to their technical needs and implement IT solutions to resolve issues.

Assist with Active Directory accounts, including new hires, terminations, as well as password changes. Maintain printers and coordinate service repairs. Performs routine tasks as directed and under close supervision.

Your goal will be to ensure that our employees' IT issues are documented and resolved in an expedient manner.


Responsibilities

  • Troubleshoot employee issues.
  • Install and configure software and hardware as required.
  • Repair or replace damaged hardware.
  • Upgrade systems to maintain minimum standards.
  • Assist the IT team in manage network servers and technology tools.
  • Set up accounts and workstations.
  • Ensure IT policies are met.
  • Printer repair and troubleshooting

Requirements and skills

  • Proven experience as an IT technician, Help Desk or similar role.
  • Experience with databases, networks (LAN, WAN) and patch management
  • Knowledge of system security basics.
  • Familiarity with various systems such as:
  • Okta
  • Zscaler
  • Datto
  • Sophos


  • Office 36

  • Familiarity with various operating systems. (Windows, Mac, Linux)
  • Resourcefulness and problemsolving aptitude
  • Excellent communication skills

Job Type:
Temporary


Pay:
$ $30.00 per hour


Benefits:


  • 401(k)

Schedule:

  • 8 hour shift

Ability to Commute:

  • Woburn, MA required)

Ability to Relocate:

  • Woburn, MA 01801: Relocate before starting work (required)

Work Location:
In person
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