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New Braunfels

    Operations Team Member - New Braunfels, United States - Gateway Services Inc

    Gateway Services Inc
    Gateway Services Inc New Braunfels, United States

    2 weeks ago

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    Description
    Job Overview


    The Operations Team Member, reporting into the Operations Care Center Manager, is responsible for various activities ranging from operation of the retort, creating and packaging paw prints, engraving plaques and memorial items and processing and packaging cremated remains.

    The position works with a close-knit team within a care center.

    Duties & Responsibilities


    Perform a variety of daily duties such as; operating the retort, creating, and packaging paw prints, engraving plaques and memorial items, quality control, and processing and packaging cremated remains or what may be required from the Team Member from time-to-time.

    Maintain daily cremation goals, producing cremains with an emphasis on compassion and excellence.
    Monitor equipment to ensure the process is working properly, making adjustments as needed and submits maintenance requests.
    Perform basic cleaning and housekeeping activities such as sweeping, mopping, vacuuming, and dusting.
    Clean and maintain equipment used in cremation procedures such as machines that grind bones into powder.
    Follow safety procedures to protect themselves and others from exposure to hazardous materials or dust particles.
    Other duties as assigned.

    Education, Training & Qualifications

    High school diploma or equivalent
    Minimum of 12 months experience in a service industry
    Valid Driver License may be required

    Skills & Abilities

    Passion for Pets - Caring, patient, kind, and empathetic.
    Customer Focus - Prioritize quality, safety, and ethics.
    Problem Solving – Developing Solutions and Quick Thinking
    Proven team player who is flexible and adaptable.
    Energetic, self-motivated, and results oriented.
    Good verbal communication skills.
    Excellent time management skills with a proven ability to meet deadlines.

    The ability to feel comfortable building and maintaining relationships with other industry professionals and pet parents; able to work independently or as part of a team.

    Safety - Committed to working in a safe environment, e.g., OSHA
    Strong attention to detail

    Working Conditions

    Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion
    Regular lifting/moving 100+ lbs
    Regularly be exposed to elevated noise levels.
    Regularly be exposed to elevated heat levels.
    Regular handling of deceased pets

    Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion.

    Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success.

    If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at
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