- Provide on-site technical support to Event customers, vendors, and guests pre/during/post event.
- Patch, configure and deploy network cables and wire ethernet ports.
- Network cabling maintenance and support (Cat6) Provide customer service and Help Desk technical support to staff members.
- Responsible for On-boarding new hires with setting up and configuring workstations.
- Assemble, deploy, troubleshoot, and maintain office computers, laptops, iPads, POS Terminals, printers, and cell phones (all computer hardware and software)Identify, diagnose, and resolve technical support problems on equipment, systems, & infrastructure
- Assist staff members with application issues, hardware problems, requests for hardware/software, device connectivity issues, passwords, new users accounts and access requests.
- Responsible for maintenance of IT inventory and performing minor hardware repair of equipment.
- Provide clear, concise, and timely communications to IT Management team.
- Perform other assigned tasks and duties.
- An associate degree from an accredited college or university, or 1-2 years of related experience and/or training, or an equivalent combination of education and experience.
- A bachelor's degree is preferred.
- A minimum of 1 to 2 years in an IT support role with experience in Help Desk or network environments Preferred.
- Experience working directly with users/clients on technical issues in person and by phone.
- CompTIA A+ and Network+ certification - Preferred
- CCNA certification highly preferred Microsoft Certified IT Professional (MCITP) and other relevant IT certifications a plus
- Experience with Citrix, Microsoft, and/or Azure system administration
- Strong knowledge of Microsoft Operating Systems, Apple MacOS, iOS Troubleshooting knowledge and understanding of desktop, laptop, tablet, VOIP phone, mobile device, and Office 365 applications.
- Able to support collaboration services with OS Windows 10, iOS, Server 2012/2016/2019, Office 365 (Exchange, SharePoint, OneDrive, Teams)Comfortable with network switch installations, configurations, management, and support
- Must have excellent communication skills, both written and verbal
- Must possess strong organizational and troubleshooting skills.
- Must be a self-starter, able to prioritize, multi-task and work independently.
- Able to effectively follow directives, work with and communicate clearly within a team dynamic
- While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
- Personal mobility with the ability to get in and around the facility and must have the ability to move quickly from one area to another. Perform manual labor which includes regular ability to lift and hold at least 50 pounds.
- Requires dexterity and ability to use hands and fingers to operate basic tools and equipment.
- Required to kneel, crawl, bend, crouch, stoop, climb ladders and frequently walk.
- Involved prolonged periods of walking, standing, bending, kneeling, stooping, or sitting.
-
Guest Support Specialist
2 days ago
Insite Managed Solutions Fort Lauderdale, United States**Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.** · **, In-Office 1510 SE 17th St 4th floor, Fort Lauderdale, Florida 33316** · **Schedule: Monday through Friday 8:30 am - 5 ...
-
Office Support Specialist
1 day ago
Broward County Board of County Commissioners Fort Lauderdale, United States**REQUIREMENTS AND PREFERENCES**: · **Announcement will close on April 26, 2024 at 5:00p.m.** · The **Office Support Specialist **will perform a variety of office related tasks including the following: · - Receive requests by telephone for maintenance and repair work; enter reque ...
-
Velocity Enterprises Dania Beach, United StatesWe are an innovative and dynamically growing media company located in Dania Beach. Our areas of focus include Travel, Home, Hobby, and Pets, making us one of the leading and largest special interest providers in the German-speaking region. Under the umbrella of GeraNova Bruckmann ...
-
IT Support Specialist
3 weeks ago
LAN Infotech Fort Lauderdale, United StatesJob Description · Job DescriptionJob Summary · We're looking for an IT help desk guru to provide support for Clients. Candidates should have a mix of technical and customer service skills, and be passionate about technology and helping people · Handle Tier 1 help desk escalations ...
-
Broker Support Specialist
2 weeks ago
Health Family Insurance Hialeah, United States**GENERAL PURPOSE**: The Broker Support Specialist plays a pivotal role in the organization as the day-to-day interface (both inbound and outbound) with contracted Health Insurance brokers in the field. The Specialist will adhere to company policies and CMS regulations to ensure ...
-
Peer Support Specialist
1 week ago
WestCare Foundation Fort Lauderdale, United StatesPeer Support Specialist · Job Details · Job Location · Fort Lauderdale S Andrews Avenue Ste 300 - Fort Lauderdale, FL · Position Type · Full Time · Education Level · High School · Salary Range · $ $19.23 Hourly · Job Category · Nonprofit - Social Services · Description · Position ...
-
Peer Support Specialist
1 week ago
WestCare Foundation Fort Lauderdale, United StatesJob Details · Job Location Fort Lauderdale S Andrews Avenue Ste 300 - Fort Lauderdale, FL Position Type Full Time Education Level High School Salary Range $ $19.23 Hourly Job Category Nonprofit - Social Services Description · Position Summary: · The Peer Support Specialist assi ...
-
Contracts Support Specialist
2 weeks ago
WSB and Associates Fort Lauderdale, United StatesWSB is looking for a CEI Contract Support Specialist to join our Ft. Lauderdale office · Forge ahead with WSB. WSB was founded on the understanding that culture drives results and we've dedicated ourselves to the value of strong relationships, collaboration and forward-thinking ...
-
Peer Support Specialist
2 weeks ago
Broward Health Fort Lauderdale, United StatesBroward Health Medical Center · Shift: Shift 1 · FTE: · Summary: · Provides peer support for behavioral health or substance abuse programs. Provides a variety of services to healthcare professionals and clients and assists in the attainment of short-term and long-term goals. Inc ...
-
Sales Support Specialist
1 week ago
GSI Fort Lauderdale, United StatesSales Support Specialist · Work Location: Remote 4 days per week, with 1 day per week at the office in Fort Lauderdale. · Pharmaceutical Company · Job Description: The Sales Support Specialist supports the sales team by handling administrative tasks, coordinating activities, and ...
-
Support Desk Specialist
1 week ago
AutoNation Fort Lauderdale, United StatesThe Support Desk Associate handles all phone calls and ticket requests coming into the SSC from dealerships, customers and suppliers. Associate is responsible for providing an excellent customer service experience through phone conversations, writing Support, Specialist, Technolo ...
-
Peer Support Specialist
3 days ago
Broward Health Fort Lauderdale, United StatesBroward Health Medical Center · Shift: Shift 1 · FTE: · Summary: · Provides peer support for behavioral health or substance abuse programs. Provides a variety of services to healthcare professionals and clients and assists in the attainment of short-term and long-term goals. Inc ...
-
Customer Support Specialist
3 weeks ago
MarginEdge Fort Lauderdale, United States**Customer Support Specialist (Bilingual: Canadian-French and English)** · Preferable Location: Fort Lauderdale | Full Time Were seeking talented folks to join our team and help customers in the US and Canada succeed and become passionate about our platform. The Customer Support ...
-
Launch Support Specialist
2 weeks ago
Hotwire Communications Fort Lauderdale, United StatesThe Launch Support Specialist is responsible for providing daily interactions with customers virtually and in person while also providing quality assurance to ensure all customer documentation is updated into their accounts and service orders are properly documented and closed. T ...
-
Client Support Specialist
1 week ago
U.S. Legal Support Fort Lauderdale, United StatesAre you customer service driven, can communicate effectively and adaptable? Do you like to problem solve and have a desire to help people? · U.S. Legal Support seeks a Client Support Analyst that has strong listening skills, has a keen eye for detail, and has excellent problem-so ...
-
Compliance Support Specialist
1 week ago
Charter Schools USA Fort Lauderdale, United States Full timeJOB PURPOSE · Under the general supervision of the Sr. Manager of Legal Service and Compliance will ensure the organization remains up to date on compliance requirements in accordance with company, state, and federal regulations. · ESSENTIAL DUTIES AND RESPONSIBILITIES · * Respon ...
-
Compliance Support Specialist
2 weeks ago
Charter Schools USA Fort Lauderdale, United StatesJOB PURPOSEUnder the general supervision of the Sr. Manager of Legal Service and Compliance will ensure the organization remains up to date on compliance requirements in accordance with company, state, and federal regulations.ESSENTIAL DUTIES AND RESPONSIBILITIES* Responsible for ...
-
Insurance Support Specialist
1 week ago
Prestige International Insurance Group, Inc. Fort Lauderdale, United StatesJob Description · Job DescriptionSalary: $18-$25 per hour · We're seeking a dynamic and detail-oriented Insurance Support Specialist with a 4-40 license to join our team and assist our 2-20 licensed agents. In this role, you will play a crucial part in submitting deals to the mar ...
-
Desktop Support Specialist
1 week ago
Infojini Fort Lauderdale, United StatesJob Description · Job Description · Description of Work and Desired Skills: · Education: · Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. · Experience · Must have 2 to 4 years of IT experience with demonstrate ...
-
Compliance Support Specialist
2 weeks ago
Charter Schools USA Fort Lauderdale, United StatesJOB PURPOSE · Under the general supervision of the Sr. Manager of Legal Service and Compliance will ensure the organization remains up to date on compliance requirements in accordance with company, state, and federal regulations. · ESSENTIAL DUTIES AND RESPONSIBILITIES · * Res ...
IT Support Specialist - Fort Lauderdale, United States - ASM Global
Description
Position - IT Support SpecialistFacility Name - BCCC
Location - Ft Lauderdale
DEPARTMENT: Operations/Facilities
REPORTS TO: IT Manager
FLSA STATUS: Hourly - Non-Exempt
Summary
As the world's leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world's most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.
Across our portfolio of live event venues and corporate offices, we are looking for an IT Support Specialist, at The Broward Convention Center in Ft. Lauderdale, FL.
Job Summary:
IT Support Specialist will assist the IT Manager with providing and supporting services for live Events, conferences, meetings, and other IT related duties throughout the facility.
Essential Duties and Responsibilities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
IT Support Specialist professionals in Fort Lauderdale
-
Renee Kiffin
Graphic Designer
-
Frederick Leonard
Tech support guru.
-
Anna Gorbunova
Innovative Sales Enablement Manager