Bellperson - Detroit, United States - PENN Entertainment, Inc.

Description

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click to learn more about our Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more

The Bellperson assists guests in transporting luggage to and from guest rooms, coordinates guests' needs, requests and inquiries.

Essential Functions

Greet guests and escort them to their rooms when needed

Handles luggage for guests upon arrival or departure

Transports luggage between lobby and guest rooms

Receive and mark baggage by completing and attaching claim checks

Assist physically challenged guests with special needs

Maintain presentable entrances

Assist the Front Desk in delivering quick and efficient service to hotel guests

Maintain constant communication with transportation, front desk, and messaging/PBX team members

Assist guest with general questions about the rooms or other points of interests

Comply with all health and safety standards

Attend meetings as scheduled

Other job-related duties as assigned

Good verbal communication & listening skills

Knowledge of telecommunications systems

Knowledge of relevant equipment and ability to move people and goods

Great guest service skills

Trustworthy and have the ability to take care with people & protect property

Understand and comply with all company and departmental rules and regulations, policies and procedures

Skill in maintaining effective working relationships with team members and guests

Ability to read, write, and communicate verbally in English

Ability to perform intermediate math

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BETTM and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer