Concierge - Detroit, United States - Marriott

Marriott Detroit, United States

3 weeks ago

Description

Additional Information Full Time, Pay:
$18.47/hour

Job Number

Job Category Rooms & Guest Services Operations

Location Detroit Marriott at the Renaissance Center, 400 Renaissance Dr W, Detroit, Michigan, United States

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

POSITION SUMMARY

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.

Respond to special requests from guests with unique needs and follow up to ensure satisfaction.

Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.

Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.

Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education:
High school diploma or G.E.D. equivalent.

Related Work Experience:
No related work experience.

Supervisory Experience:
No supervisory experience.

License or Certification:
None

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.

As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.

With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International.

Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.

JW believes our associates come first. Because if you're happy, our guests will be happy.

JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott.

Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.

JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.

Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International.

Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.

Front Desk Concierge

2 weeks ago

OHM Fitness Wayne, United States

Front Desk Concierge · Opening in Wayne June 2024 · **Responsibilities**: · - Open and close the studio location. · - Manage the flow of members, ensuring that all guests receive a warm welcome and timely service. · - Check guests in and out, ensure that all paperwork and billing ...
Concierge

2 weeks ago

City Club Apartments Detroit, United States

Apply · Job Type · Full-time · Description · COMPANY OVERVIEW · City Club Apartments has created the future of apartment living, merging historical knowledge of the apartment industry with best practices of the hospitality industry to create the first true International Apartment ...
Concierge

1 week ago

City Club Apartments Detroit, United States

Apply · Description · COMPANY OVERVIEW · City Club Apartments has created the future of apartment living, merging historical knowledge of the apartment industry with best practices of the hospitality industry to create the first true International Apartment Hotel brand, a differe ...
Concierge

2 weeks ago

Mira Vie Warren, United States

**Distinctive Living** is seeking a **Concierge** _(Part-Time) _that will be located in our Mira Vie Senior Living Community in Warren, NJ · Here at _Distinctive Living_, we want our people to realize their full potential. We're passionate about personal and professional growth a ...
Concierge

3 weeks ago

Pacifica Senior Living Sterling, United States

**Pacifica Senior Living is looking for a Concierge to join our team** · **Responsibilities**: · - Welcome residents and families upon entrance · - Act as the point of reference for residents and families who need assistance or information and attend to their wishes and requireme ...
Concierge

2 weeks ago

Mad Nice Detroit, United States Other

· Come be a part of Heirloom Hospitality with our newest concept, Mad Nice Detroit We are looking for individuals who want to be a part of our opening team and bring this incredible concept to life. At Mad Nice, new ideas meet timeless, classic technique, with an unexpected mode ...
Concierge

3 weeks ago

Quicken Loans Detroit, United States

Minimum QualificationsAvailability to work flexibly, including evening shifts · Preferred Qualifications 1 year of client service, business administration or hospitality experience · Proficiency in the Microsoft Office suite · Job Summary · The Concierge drives hospitality within ...
Concierge

3 weeks ago

Rock Security LLC Detroit, United States

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team membe ...
Concierge

3 weeks ago

Rock Family of Companies Detroit, United States

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team membe ...
Concierge

1 week ago

City Club Apartments LLC Detroit, United States

Job Description · Job DescriptionDescription:COMPANY OVERVIEW · City Club Apartments has created the future of apartment living, merging historical knowledge of the apartment industry with best practices of the hospitality industry to create the first true International Apartment ...
Concierge

1 week ago

Village Green Detroit, United States

Company Description · Village Green is searching for enthusiastic individuals to join our team and be apart of our award-winning apartment communities. Do you have excellent customer service and communication abilities, and want to grow your career? Our 100-year history makes us ...
Concierge

1 week ago

Marriott International, Inc Detroit, United States

Additional Information Banquets or Conferences · Job Number · Job Category Food and Beverage & Culinary · Location Detroit Marriott at the Renaissance Center, 400 Renaissance Dr W, Detroit, Michigan, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocati ...
Concierge

1 week ago

Village Green Detroit, United States

Job Description · Job DescriptionCompany Description · Village Green is searching for enthusiastic individuals to join our team and be apart of our award-winning apartment communities. Do you have excellent customer service and communication abilities, and want to grow your caree ...
Concierge

3 weeks ago

Marriott International Detroit, United States

Additional Information Full Time, Pay: $18.47/hour · Job Number · Job Category Rooms & Guest Services Operations · Location Detroit Marriott at the Renaissance Center, 400 Renaissance Dr W, Detroit, Michigan, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · ...
Concierge

1 week ago

Marriott International Inc Detroit, United States

Job DescriptionPOSITION SUMMARYRespond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ...
Concierge

1 week ago

Marriott International Inc Detroit, United States

Job Description · POSITION SUMMARY · Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follo ...
Concierge

1 week ago

Marriott International Inc Detroit, United States

Additional Information Full Time, Pay: $18.47/hourJob Number Job Category Rooms & Guest Services OperationsLocation Detroit Marriott at the Renaissance Center, 400 Renaissance Dr W, Detroit, Michigan, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosi ...
Concierge

1 week ago

Detroit Marriott at the Renaissance Center Detroit, United States Full time

Additional Information Banquets or Conferences · Job Number · Job Category Food and Beverage & Culinary · Location Detroit Marriott at the Renaissance Center, 400 Renaissance Dr W, Detroit, Michigan, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocati ...
Concierge

3 weeks ago

Marriott Detroit, United States Paid Work

Additional Information Full Time, Pay: $18.47/hour · Job Number · Job Category Rooms & Guest Services Operations · Location Detroit Marriott at the Renaissance Center, 400 Renaissance Dr W, Detroit, Michigan, United States · Schedule Full-Time · Located Remotely? N · Relocation? ...
Concierge

1 week ago

Marriott Detroit, United States Paid Work

Additional Information Banquets or Conferences · Job Number · Job Category Food and Beverage & Culinary · Location Detroit Marriott at the Renaissance Center, 400 Renaissance Dr W, Detroit, Michigan, United States · Schedule Full-Time · Located Remotely? N · Relocation? N · Posi ...