Service Supervisor - Tucson, United States - National Pool Partners
Description
Ambiance is hiring a
Pool
Service Supervisor to join its
Tucson, AZ office
The Swimming Pool Industry is changing and growing, and
National Pool Partners is at the forefront of that change.
Come join a team that is
expanding nationally-offering
growth opportunities-while still retaining
the culture and
feel of a small business.
This is a role for an experienced Swimming Pool Service Tech with 3+ years experience. This position will be a leadership position culturally within our company. We need a pool professional who wants to use their knowledge and experience to help cultivate a winning team of Pool Service Techs.
Ambiance continues to expand its footprint in
Tucson, AZ and surrounding areas-offering growth opportunities and job security to interested applicants.
If you are looking for a professional place to call home in the pool industry, consider joining
Ambiance and
National Pool Partners as we
#elevatetheindustry.
Essential Functions:
- Primary responsibility is a goto resource for the Service team for operational standards, cultural assimilation, core values, and business technologies used to do the job.
- Meet with customers to solve issues and provide solutions for their pool, manage elevated customer meetings with care and respect.
- Assist trainers and managers with the department goals and objectives.
- The Supervisor is responsible to prepare new pools or troubled pools to get ready for a route.
- Support the service team with important department priorities.
- Provide quality control checks at pools, perform followups, and complete CYA drains.
- Covers routes as needed to ensure all customer pools are serviced weekly.
- Perform the cleaning and water balance of swimming pools.
- Empty skimmer baskets and pump baskets.
- Scrub pool tiles, floors, and walls.
- Net pool surface to clear out leaves and other debris.
- Vacuum pool floors and stairs.
- Clean and backwash pool filters.
- Check all pool chemical levels and ensure proper pool chemistry at each pool.
- Add chlorine, acid, and other chemicals to correct the water balance.
- Visually inspect pool and advise any next steps to the client.
- Check pool equipment to ensure proper operation.
- Drive the company vehicle to the customer's location.
- Daily walk around and inspection of assigned company vehicle
- Perform regular truck inspections and notify the mechanic of any issue that arises in realtime.
- Maintain vehicle equipment, supplies, and chemical stock inventory levels.
- Complete paperwork and reporting service requirements to management.
- Perform other related duties as assigned.
Competencies/Skills:
- Strong understanding of pool equipment.
- Strong understanding of programming from various brands such as Hayward, Pentair and Jandy.
- Ability to work independently and to plan, organize, and schedule work.
- Selfmotivating with the ability to work efficiently with little oversight.
- Be willing to communicate and share knowledge and insight with customers tactfully and respectfully while presenting a professional image.
- Maintain positive and cooperative working relationships with customers, supervisor, and team members.
- Dedicated to meeting deadlines.
Possess strong customer service skills
:
- Excellent verbal and written communication skills, as well as effective organizational skills.
- Attention to detail and strong customer service skills.
- Dependability, punctuality, and trustworthiness.
- Ability to safely handle and use hand and power tools.
Must have valid driver's license, 3 years verifiable driving history and clean driving record:
- Drive the vehicle safely and in accordance with traffic laws. Understand and carry out written directions.
- Physically, the position requires walking, standing, kneeling, bending over, and sitting for long periods in an outdoor environment. Ability to lift/carry up to 50 lbs. throughout the day.
Education, Licensure and Experience Requirements:
- High School Diploma/GED preferred.
- 3years pool service experience
- Technical knowledge and experience in the pool industry.
- Familiarity with the different manufacturers/brands of equipment such as Hayward, Pentair and Jandy.
- Able to pass a preemployment background check, drug test, and motor vehicle report.
Must have valid driver's license, 3 years verifiable driving history and clean driving record.
- Certified Pool Operator (CPO) or other pool certification a plus.
Benefits - We offer best in class benefits including free employee dental insurance, paid vacation, and 401k. We are growing so career development opportunities are available
Compensation - This
salaried position is paid weekly. You will be provided paid on the job training and all the tools to be successful.
$59,800 annually
If you want to be a part of something amazing, please apply
**WE ARE AN EQUAL OPPORTUNITY EMPLOYER
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