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Senior Director of Engineering, Customer Experience Platform - Remote, United States - Toast
Description
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
Toast's new Customer Experience Platform owns the common experiences every Toast customer has including marketing, onboarding, and customer support; along with common solutions such as search and nav, web and mobile frameworks, communications, account settings, AI frameworks, and product led growth. This role has a mix of teams with direct products and measurements, for example Onboarding, and platform teams such as search and navigation that every product team at Toast interacts with to provide a seamless and consistent experience.
This Senior Director is responsible for all engineering in the Customer Experience platform and reports to the VP of Engineering for Commerce.
About this roll* (Responsibilities)
Do you have the right ingredients*? (Requirements)
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at
*Bread puns encouraged but not required
#LI-REMOTE
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact