Front Desk Receptionist - Staten Island, United States - Silver Lake Behavioral Health

Description

Daytime and Evening Administrative Assistant

A client's experience with the front desk and administrative staff is just as important as their interactions with direct care providers.

We are committed to making every aspect of our client's experience as personable and professional as possible.

• Do I truly like people?
• Do others consider me friendly and polite?
• Do I genuinely care about others and want to help?
• Am I a multitasker?
• Am I detail oriented?
• Do I thrive when I am part of a team?
• Am I ridiculously reliable and dependable?
• Can I be flexible when the team needs me?
• Can I work evening hours?

If you answered "Yes" to
all of these questions, we want to hear from you


Job Description:

To provide friendly greetings to clients and staff as they enter the office.

Cheerfully answer phones with the intention of providing excellent service and meeting clients needs.

Applicants must be able to answer multiple phone lines, take messages, transfer calls and manage client requests in a professional manner.

Manage Staff Schedules on Google Calendar and in Electronic Health Record (EHR). Applicants be familiar with Google Apps (Gmail, Docs and Sheets), Microsoft Word, Excel and Zoom

Collect "Co-pays" when applicable

Work with counselors, psychiatric staff and medical staff to manage the flow of telehealth and in-person appointments.

Data entry including "checking-in" clients for in-person and telehealth sessions and entering client information into EHR.

We are a small but effective team Last minute flexibility and willingness to cover when someone calls out is absolutely necessary.

Applicants must be dependable, punctual, organized, detail oriented, be able to thrive in a fast paced environment as well as self motivated when working independently.

Hours of Operation

Monday - Thursday 8:00am to 8:00pm

Friday 8:00am to 5:00pm


Available position:
Afternoon to Closing Shift. Full-time and Part-time applicants to be considered.

Work Remotely

• No

Job Types:
Full-time, Part-time


Pay:
From $17.00 per hour


Schedule:

• Evening shift
• Monday to Friday
• Night shift

Experience:

• Customer service: 1 year (preferred)

Work Location:
In person