entry-level l1 msp support engineer - Nashville, TN
1 week ago

Job summary
We are seeking an Entry-Level L1 MSP Support Engineer to join our rapidly growing Managed Service Provider team.Responsibilities
- Respond to and resolve Level 1 support tickets from clients—troubleshooting technical issues, documenting findings, and providing clear solutions.
- Identify and escalate issues appropriately to Level 2/3 engineers with complete context and documentation.
Job description
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