Part-time Receptionist - Coram, United States - Catholic Cemeteries of Long Island
Description
POSITION TITLE:
Part-Time Receptionist
TERMS:
Part-time position
EXPERIENCE:
1-2 years
BASE PAY:
Salaried
WORK LOCATION:
Coram, NY
Company and Opportunity Overview
Catholic Cemeteries of Long Island exists to serve the Church's burial ministry and to provide a place of hope for our families.
Position Overview
Part-time position available Monday to Saturday (up to 21 hours per week).
Position Description
The Receptionist works directly with the Customer Sales and Services staff.
In that capacity, the Receptionist position will be responsible for receiving the public, answering customer inquiries, answering telephones, providing customer assistance, and directing customer requests in a professional and pleasant manner.
This position addresses the needs of visitors and potential customers on a daily walk-in and call-in basis.Primary Responsibilities
- Receives customers and visitors at the front desk by welcoming, directing and announcing them appropriately.
- Greets guests and families, offering assistance when entering the front office.
- Answers routine questions associated with customer sales and services.
- Assist customers with grave locations.
- Answers, screens, and routes incoming calls to appropriate staff members.
- May perform light typing or copying and assist with maintaining and scanning files and documents.
- Contribute to team effort by accomplishing other related duties as assigned, e.g., assisting in basic office clerical tasks when needed.
- Maintain a high level of professionalism with customers, both in person and for every caller.
Requirements:
- High school diploma or GED preferred.
- Bilingual English and Spanish a plus.
- 12 years general office, receptionist or customer service experience preferred.
- Ability to handle front reception desk and greet customers and visitors in a professional and pleasant manner.
- Proficient at operating telephones, copiers, and some computer systems.
- Must be reliable and extremely trustworthy.
- Effective communication and interpersonal skills.
- Clear and professional speaking voice and tone, both in person and on the telephone.
- Professional interpersonal skills to handle sensitive and confidential situations.
- Ability to be respectful and empathetic with customers and families.
- Working knowledge of Microsoft Office Suite preferred.
- Knowledge of computer systems a plus.
Location
- Coram, Suffolk County, NY.
Work Schedule
- Monday to Friday (Monday to Saturday if available), 34 days per week, 45 hours per day.
Ability To Commute
- Reliably commute; reside on Long Island or close proximity for reliably commute.
Starting Hourly Rate:
$17.50 an hour
Job Type:
Part-time
Pay:
From $17.50 per hour
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (preferred)
Ability to Commute:
- Coram, NY (required)
Work Location:
In person
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