Vendor Brand Specialist, Macallan - Los Angeles, United States - DFS Group

Description

What you'll be doing?We are currently searching for an experienced and motivated Vendor Brand Specialist to work Full-Time in the new Macallan Boutique at Los Angeles International Airport store in Tom Bradley International Terminal.

*This is an hourly, non-exempt, union position. The pay range is $18.50-$24.50 per hour.


The role:

As the Vendor Brand Specialist, you will be an ambassador of The Macallan and embodies the DNA and values of the brand.

You will lead by example in demonstrating the role model behaviour that is representative of the brand in striving to deliver the promised brand experience to each and every customer.

You will have strong product knowledge, provide excellent customer service, and build customer loyalty and relationships while challenging yourself with the sales and productivity targets.

Responsbilities:

Assist customers in selecting and purchasing merchandise while demonstrating your excellence in customer serviceProvide a unique one-on one consultation; cultivate loyal customers by offering professional advice on product assortmentDeliver high brand knowledge at all times and answer client inquiries relating to productBe accountable for the sales results of the brand you representComplete customer transactions in a professional and timely mannerIdentify customer's temperaments and recommend products that suit their styleRespond to customer queries and complaints in a polite and courteous mannerEnsure floor presentation meets or exceeds brand and DFS requirementsMaintain reasonable stock levels of all merchandise in the departmentBe familiar with the store layout; direct customers to merchandise, services and facilities as appropriateAssist the Management team in the coordination and execution of merchandising activities, e.g.

inventory management, promotional activities and merchandise stock flowIdeal CandidateHigh School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the jobMinimum of 2 years of sales experience in a retail environment; Luxury retail experience is a preferredComfortable with one-on-one elevated customer serviceFamiliar with using the POS Terminal; with accurate and quick transaction handling abilityHigh energy level, have a positive approach to job and group responsibilitiesAbility to work flexible hours / shifts, including weekends, nights and holidays.

Able to work overtime hours when necessarySecondary language speaking beneficial, but not requiredBenefits:
Day One Comprehensive Health Benefits401k Plan ContributionsPaid Time OffPaid HolidaysMonthly Commission/IncentivesParking ReimbursementEmployee DiscountsDFS is an equal opportunity employer.

It is the Company's policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination.

Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.

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