- Competitive weekly base pay starting at $24/hour.
- A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
- Up to $5,250 annually in tuition reimbursement.
- Paid training and all the tools and resources you'll need to be successful.
- View all our health, wealth and life offerings at
- Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
- Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
- Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
- Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
- Review orders from the national contact center and manage dealer part orders and special accounts.
- All other duties as assigned.
- High School Diploma/GED/Equivalent required.
- Experience: 1-3 years telephone operations or business administration experience required.
- Ability to provide world class customer service in a changing, fast-paced operation.
- Present a professional appearance and wear personal protective equipment.
- Ability to travel up to 10%.
-
Customer Advocate
1 week ago
Jobs for Humanity Redwood City, United StatesCompany DescriptionJobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: SafeliteJob DescriptionDoes this position interest you? You should apply - even if you don' ...
-
Customer Advocate
2 days ago
Jobs for Humanity Redwood City, United StatesCompany Description · Jobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. · Company Name: Safelite · Job Description · Does this position interest you? You should apply - e ...
-
Customer Advocate
1 week ago
Safelite Redwood City, United StatesThe Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...
-
Customer Advocate
1 week ago
Community Choice Financial Family of Brands Fremont, United StatesOverview: · As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared val ...
-
Customer Advocate
6 days ago
Safelite Group, Inc. Redwood City, United StatesDoes this position interest you? You should apply - even if you don't match every single requirement We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have ...
-
Customer Advocate
2 days ago
Safelite Group, Inc. Redwood City, United StatesDoes this position interest you? You should apply - even if you don't match every single requirement We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have ...
-
Customer Advocate
5 days ago
Jobs for Humanity Redwood City, United StatesCompany Description · Jobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. · Company Name: Safelite · Job Description · Does this position interest you? You should apply - e ...
-
Customer Service Delivery Advocate
1 week ago
Carvana University Park, United States**We're looking for Customer Advocates **with at least 2 years of customer-facing experience** to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500 Whether it's deliveri ...
-
Customer Advocate
1 week ago
Safelite Santa Clara, United StatesThe Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...
-
Customer Advocate
1 week ago
Peregrine Technologies San Francisco, United StatesAt Peregrine, we build software to power critical decision-making for public safety and emergency response organizations. These organizations use our technology to protect lives, protect property, and deliver their best service to the public.We are motivated to help institutions ...
-
Customer Advocate
2 days ago
Peregrine Technologies San Francisco, United StatesAt Peregrine, we build software to power critical decision-making for public safety and emergency response organizations. These organizations use our technology to protect lives, protect property, and deliver their best service to the public. · We are motivated to help instituti ...
-
Customer Advocate
2 days ago
Advanced Energy Campbell, United StatesTitle: Customer Advocate **ABOUT ADVANCED ENERGY** · Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know ...
-
Customer Advocate
1 week ago
Safelite Berkeley, United StatesThe Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...
-
Customer Advocate
2 days ago
Safelite Group, Inc. Santa Clara, United StatesDoes this position interest you? You should apply - even if you don't match every single requirement We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have ...
-
Customer Advocate
2 days ago
Safelite Group, Inc. Santa Clara, United StatesDoes this position interest you? You should apply - even if you don't match every single requirement We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have ...
-
Customer Advocate
1 week ago
Safelite Group, Inc. Santa Clara, United StatesDoes this position interest you? You should apply - even if you don't match every single requirement We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have ...
-
Customer Advocate
4 days ago
Community Choice Financial Family of Brands San Jose, United StatesOverview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared value ...
-
Customer Advocate
1 week ago
Community Choice Financial Family of Brands Dublin, United StatesOverview: · As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared va ...
-
Customer Advocate
6 days ago
Community Choice Financial Family of Brands Alameda, United StatesOverview: · As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared va ...
-
Customer Advocate
2 days ago
Community Choice Financial Family of Brands San Francisco, United StatesOverview · As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared val ...
Customer Advocate - Redwood City, United States - Safelite Group, Inc.
Description
Does this position interest you? You should apply - even if you don't match every single requirement We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.
What You'll Get
$ $21.75
Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
