Legal Intake Specialist - Chicago, United States - Costa Ivone, LLC

Costa Ivone, LLC

Verified Company

Chicago, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Growing PI & Workers Compensation Law firm seeks Legal Intake Specialist.

A legal intake specialist serves as the first point of contact for prospective clients and forms relationships with professionals in similar roles at other firms to provide and receive referrals as needed.

Compensation:

$21 - $27 hourly

Responsibilities:

Some key legal intake specialist job duties are:

Notating case-relevant information
Evaluating prospective clients' claims to determine whether they're in line with the areas of practice and experience of the firm
Performing administrative support tasks as assigned as well as creating their own followup tasks to assist with their duties
Obtaining Signed Retainers

Qualifications:

To excel as a Legal Intake Specialist, you should possess exceptional customer service skills to ensure prospective clients feel valued and welcomed
Demonstrating a high level of empathy in all communications with potential clients is essential for this role
Strong listening skills are crucial to fully grasp the details of clients' claims accurately
The ability to conduct effective interviews during accident investigations is a key requirement for the position
Excellent written and oral communication skills are necessary to explain the next steps clearly and to draft precise client profiles
Organizational skills are vital to manage prospective client information efficiently, monitor lead statuses, and update lead information as required
Being able to multitask effectively is important in swiftly handling multiple inquiries

About Company
Competitive salary and benefits package.