Campus Mail Systems Coordinator - Williamstown, United States - Williams College
Description
Reporting to the Assistant Manager for Mailroom Operations, the position is responsible for assisting the in executing the process of student mail & package receiving, sorting, and preparation for student distribution.
The role is also responsible for intra-campus mail and course package facilitation and delivery.- Responsibilities
- Accept mail from USPS
- Accept packages from USPS, UPS, FedEx, DHL, and other carriers which deliver student mail/packages to the Paresky Center
- Bring mail and packages from the Paresky mezzanine level dropoff areas to the JP Mailroom on the first floor of the Paresky Center, using the carts provided as needed
- Utilize the NeoTrak system to process packages for student notifications & distribution
- Sort mail and packages by student mailbox number
- Distribute the mail into individual mailboxes in the Jessica Park (JP) Mailroom
- Conduct full campus round Tuesdays & Thursdays in the morning
- Conduct abbreviated campus round, Tuesdays & Thursdays in the afternoon
- Pick up, sort, & deliver intracampus mail parcels on rounds
- Deliver print jobs from Print Services per JP Mailroom protocol
- Assists with mailbox management and mail forwarding
- Assists with distributing mass mailings per protocol
- Assists with window service
- Trains temps and other mailroom employees to fill in on Intra-Campus Mail route for days the Mail Logistics Specialist is out that fall on delivery days (one fullround only on those days)
- Other duties as assigned
- Qualifications
- Prior experience in mailroom operations or related mail services preferred
- Strong organizational skills & attention to detail and accuracy
- Significant positive customer service experience
- Understanding the importance of mail security
- Experience with computer database systems and ability to quickly learn new database systems
- Ability to work collaboratively with colleagues and students
- Valid driver's license
- Must be able to lift and move parcels/packages up to 75 pounds with assistance
- Conditions of EmploymentEmployment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable.
- Equal Employment Opportunity
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