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Food & Beverage Associate
1 week ago
Midtown Athletic Club Fort Lauderdale, United StatesMidtown is looking for a friendly and driven · Food & Beverage Associate · to enhance our stellar restaurant experience. · What You'll Do · Our · Food & Beverage Associates · are "people persons" to their core, motivated by helping others, and passionate about delivering th ...
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Director of Food And Beverage
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Performance Hospitality Fort Lauderdale, United StatesB Ocean Resort Fort Lauderdale is looking for a Director of Food & Beverage who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in ...
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Director of Food and Beverage
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Director of Food and Beverage
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Newport Beachside Hotel & Resort North Miami Beach, Florida, United States PermanentProperty Description: · Newport Beachside Hotel, located in the sunny and vibrant Sunny Isles Beach, Florida, is seeking talented individuals to join our team As a job applicant, you'll have the opportunity to work in a beachfront hotel that offers exceptional service and a tropi ...
Director of Operations, Food and Beverage - Deerfield, United States - Crescent Services
Description
Embassy Suites Deerfield, managed by Crescent Hotels & Resorts, is seeking a Director of Operations - Rooms and Food & Beverage.
This role provides guidance and leadership to the Rooms and Food and Beverage Divisions, ensuring consistent compliance with hotel policies, and quality guest service while maximizing departmental profits.
Indirectly offers supervision for the entire hotel as well as making policies and developing plans for carrying out all programs.
The Crescent portfolio is comprised of full-service premium branded hotels within the Marriott, Hilton, Hyatt and IHG brands, as well as high-end independent and lifestyle hotels within the Latitudes by Crescent collection.
We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey.
Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need.
We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are committed to providing you with a rewarding career which includes medical, dental, vision, 401K, life insurance, vacation and sick time, paid holidays, tuition reimbursement and hotel room and food and beverage discounts through the Hilton Brand and Crescent Hotels & Resorts managed properties.
What will you be doing:
Implement and manage hotel's daily quality process including goal communication, associate improvement, compliance with Crescent standards of product and performance, service recovery and problem resolution.
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
Communicate both verbally and in writing to provide clear directions to staff.
Assign and instruct Rooms and Food and Beverage Division Department Managers in details of work. Observe performance and encourage improvement. Monitor hotel occupancy and make staffing adjustments accordingly. Supervise and review cost and inventory controls.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Prepare written correspondence to guests. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps or problem resolution by using experienced judgment and discretion.
Supervise the budgeting, forecasting, training, motivating and staffing of the Rooms and Food and Beverage Departments including: Housekeeping Services, Front Office, Laundry, Guest Services, Culinary, and Food and Beverage.
Review Security and department shift logs daily for significant incidents, and coordinate with department heads all enforcement of policy and/or improvements in service needed.
Work closely with the General Manager in establishing and monitoring policies and guidelines in the day-to-day operation of the hotel to ensure profitability and consistency.
Plan, organize, chair, attend and/or participate in various hotel meetings such as: Staff Meetings, Rooms and Food and Beverage Meetings, Executive Committee Meetings, Quality Teams Meetings, etc.
Perform any other job-related duties as assigned.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)