-
Customer Success Associate
1 week ago
Boundlessfellows Trenton, United StatesClover is reinventing health insurance by working to keep people healthier. · We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds and swaths of life to help build the future of healthcare. Clover's te ...
-
Stock Associate
3 days ago
Eastern Warehouse Distributors Llc Trenton, United States**About Us**: · Eastern Auto Parts Warehouse (EAPW) is a leader in the automotive parts distribution industry, dedicated to providing high-quality parts and unmatched customer service. Our success is driven by our committed team, and we're now looking for a diligent Stock Associa ...
-
Fleet Maintenance Manager
6 days ago
SYSCO Trenton, United States Full timeCompany: · US0629 Sysco AllentownZip Code: · 18067Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 3 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actua ...
-
2024-25 School Building Aid
4 days ago
Paul Robeson Charter School Trenton, United States**Paul Robeson Charter School (PRCS)** is a free, lottery-based, open-enrollment charter school currently serving students from across Trenton in grades 3-8. The school year is an exciting year for PRCS because we will start serving students in kindergarten and 1st grade and beco ...
-
Site Director
1 day ago
Boys & Girls Clubs of Central and Northern NH Hill, United States**Summary** · The Boys & Girls Clubs of Central and Northern New Hampshire is a dynamic organization that currently supports 200 staff working in 30 Early Childhood and Out of School Time programs with a large geographic footprint. Our organization is growing rapidly and looking ...
-
Claims Specialist
5 days ago
Newkleo LLC Trenton, United StatesUnder the direction of a supervisor, determines compensability of Workers Compensation claims filed by State government employees against the State of New Jersey. · - Oversees medical case management for assigned files, and authorizes appropriate medical treatment in consultation ...
-
Associate Financial Planner
5 days ago
GemHarvest Trenton, United States**Associate Financial Planner** · **Multi-Billion Wealth Management Firm** · **Greater Philadelphia Region** · **Overview** · Established and Growing Independent Fee-Only RIA seeks a Paraplanner to collaborate with a team of Lead Advisors in providing comprehensive financial plan ...
-
Administrative Assistant
5 days ago
Isles, Inc. Trenton, United States**ABOUT ISLES FINANCIAL OPPORTUNITY CENTER**: · Isles' Financial Opportunity Center (FOC) helps low to moderate income families boost earnings, reduce expenses, and make appropriate financial decisions that lead to asset building through an integrated service model approach. The ...
-
Associate Dean, Student Success
19 hours ago
InsideHigherEd Philadelphia, United StatesPosition Title:Associate Dean, Student Success & Engagement · Requisition Number:SCA00752 · General Description:The Associate Dean, Student Success & Engagement supports the Associate Vice President/Dean of Students in the management of administrative and operational efficiencies ...
-
Dcnr Ranger
2 days ago
Commonwealth of PA Bucks County, PA, United States**THE POSITION**: · Are you an individual who thrives in breathtaking natural surroundings? Do you have a passion for interacting with others and offering them a meaningful experience? As a Ranger, each day presents new and exciting opportunities, allowing you to inspire and guid ...
-
Temple University Philadelphia, United StatesTemple University's Division of Student Affairs is searching for an Associate Vice President for Student Success, Advocacy, and Dean of Students. Become a part of the Temple family and you will have access to the following:A hybrid work schedule. Ful VP, Associate, Dean, Student, ...
-
Health Insurance Position
3 days ago
Tracey Harris - State Farm Agent Langhorne, United StatesPosition Overview · Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. · **Responsibilities**: · - Establish customer relationships and follow up with customers, as needed. · - Provide prompt ...
-
Insurance Account Representative
5 days ago
Carlos Duran - State Farm Agent Princeton, United States**Position Overview**: · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through v ...
-
Associate Director, Thought Leadership
4 days ago
Bristol-Myers Squibb Princeton, United States**Working with Us** · Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production ...
-
Assistant Fdm
2 days ago
DSM Princeton, United States**Associate Fragrance Development Manager / Fragrance Development Manager (Body Care)** · **Princeton, NJ** · **On-Site** · As an Associate Fragrance Development Manager / Fragrance Development Manager, you'll drive mutual success by developing winning fragrances for our clients' ...
-
Bristol-Myers Squibb Princeton, United States**Working with Us** · Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production ...
-
Bristol-Myers Squibb Princeton, United States**Working with Us** · Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production ...
-
Vp, Late Clinical Development Oncology
20 hours ago
Bristol-Myers Squibb Princeton, United States**Working with Us** · Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production ...
-
Bristol-Myers Squibb Princeton, United States**Working with Us** · Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production ...
-
Technical Director, Wm/logistics Solutions
2 days ago
Bristol-Myers Squibb Princeton, United States**Working with Us** · Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production ...
Provider Engagement/Customer Success Associate - Trenton, United States - Boundlessfellows
Description
Clover is reinventing health insurance by working to keep people healthier.We value diversity — in backgrounds and in experiences.
Healthcare is a universal concern, and we need people from all backgrounds and swaths of life to help build the future of healthcare.
Clover's technology team is empathetic, caring, and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth.
As a Customer Success Associate on Clover's technology team, you will work with clinicians to fully operationalize the Clover Assistant within practices.
This will include identifying optimal workflows, analyzing data to proactively identify trends, and responding to clinician needs to create a strong partnership between Clover and the practices.
This role will be an expert user of the product and play a pivotal part in driving optimal use of the Clover Assistant to improve the lives of our members through data-driven care.
As a Customer Success Associate, you will:
Build strong, consultative relationships with practices and conduct regular reviews with clinicians to address product updates and ensure customer delight.
Analyze data to identify trends and proactively intervene.
Demonstrate a solid understanding of product features and how providers are expected to interact with the product – in essence, be an expert user of the product.
Document workflows and other artifacts to support practices and providers.
Demonstrate provider empathy to foster trusting relationships between Clover and the practices using Clover Assistant.
Coordinate with users to schedule meetings and promptly respond to ongoing needs.
You will love this job if:
You are passionate about
transforming healthcare delivery
through new technologies.
You have a
bias toward action
and seek to intervene before issues arise.
You are
comfortable navigating ambiguity
and working in an evolving environment.
You are a
problem solver and a team player
. You love working within teams and helping them work more efficiently.
You are a
strong communicator
and able to influence behaviors to help drive desired outcomes.
You want to
make an impact
. You thrive off enabling users to make a difference in our members' lives while advocating for their needs.
You are
empathetic
and seek to
build enduring relationships
with providers and practice staff.
You are
analytical
and use data to drive actions and evaluate outcomes.
You should get in touch if:
You have a strong, metrics-focused customer success, clinical, specifically
Provider Engagement
experience OR account management background.
You are open to travel and can make on-site visits to practices within a designated territory.
You have experience in healthcare sales or SaaS Customer Success.
You have experience establishing strong relationships with
healthcare providers
and office staff, and/or you have worked in a
primary care practice.
You have a proven ability in using data to inform decision-making as part of a broader, strategic set of goals.
You have a general understanding of healthcare topics, such as claims processing, EHRs, medical billing and coding, reimbursement models, and Medicare/Medicare Advantage.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
E-Verify
company.
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier.
We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve.
Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover's inception, Diversity & Inclusion have always been key to our success.We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives.
Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity.
All of our employee's points of view are key to our success, and inclusion is everyone's responsibility.#J-18808-Ljbffr
