Housekeepingevs Assistant - Tucson, United States - Banner Health

Banner Health

Verified Company

Tucson, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Primary City/State:

Tucson, Arizona

Department Name:

Environmental Svcs-Hosp

Work Shift:

Day

Job Category:

Facilities, Environmental Services, and Culinary

Operating a hospital is more than IV bags and trauma rooms.

One might be surprised by the number of people - and the hats they wear - who work behind the scenes to make sure a hospital runs smoothly and safely for our patients, visitors and staff.

Each one plays a critical role and is part of a team to ensure the best care for our patients.

We currently seek an EVS Assistant for our Environmental Services team at Banner University Medical Center Tucson.

As the EVS Assistant you'll be responsible for coordinating all department activities which include answering phone lines, monitoring bed board, dispatching, logging, tracking, prioritizing, and assigning staff to ensure all requests are completed in an effective, efficient manner that enhances service levels.

A high skill and comfort level with computers is required.

Previous clerical experience is preferred, as well as an ability to communicate across multiple teams effectively as you ensure our facility is staffed with the proper resources at all times.

LOCATION:

Banner University Medical Center Tucson Main
1625 N Campbell Ave, Tucson, AZ 85719

SHIFT DETAILS:

Full Time / 40 hours per week
Day 8am 4:30pm
Weekend and holiday rotations are required in this role.
Enjoy a flat rate $1/hour weekend shift differential when applicable.

ADDITIONAL INFORMATION:

Looking for someone with call center experience

Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research.

Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies.

Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients.

The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report.

The academic medical center has earned Magnet Recognition becoming the only hospital in southern Arizona to meet the rigorous standards of the American Nurses Credentialing Center's Magnet Recognition Program for nursing excellence.

The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.

This position provides leadership to the Environmental Services staff on an assigned shift, and customer service support to nursing, support departments, and department employees regarding patient throughput, cleaning schedules, quality control, and patient or employee satisfaction.

CORE FUNCTIONS

Coordinates all department activities too include scheduling, dispatching, logging, tracking, prioritizing, and assigning staff to ensure all requests are completed in an effective, efficient manner that enhances service levels.
Conducts patient/staff rounds to nursing units and other service areas. Obtains feedback and quality control data regarding patient/staff satisfaction and conducts appropriate follow-up action. Provides timely follow-up information to requesting departments regarding any issues which may arise; consults with the leader on any items requiring assistance.
Participates in the interviewing and selection process for new employees. Provides training and serves as a preceptor for new staff. Supports and assists leadership with the preparation of performance recognition and/or annual performance reviews for designated staff members.
Updates department policies and procedures. Supports updating and implementing of policies and procedures for the department. Acts as a resource in procedural knowledge to hospital/facility and department personnel.
Supervises the ordering for all department supplies and equipment. Provides support for ensuring operating supply expenses are within budgeted parameters.

MINIMUM QUALIFICATIONS
Must possess knowledge obtained through two years previous experience in customer service.

Effective organizational, communication and human relation skills are necessary to coordinate several projects simultaneously and work closely with department supervisor/manager and all levels of staff.

Advanced word processing, spreadsheet and/or database software skills as well as the ability to research and compile statistical reports are required.

Ability to compute mathematical calculations. Must posses a valid driver's license and be eligible for coverage under the company auto insurance policy.

PREFERRED QUALIFICATIONS
Customer service experience with an emphasis on Environmental Services is preferred.

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