- Optimize the efficiencies of the office to better serve our patients through building the team and ensuring team members receive the proper training and have the necessary skills and information to be successful.
- Provide an exceptional patient experience by ensuring clinical schedule is flowing efficiently,both in terms of the scheduling of patients and supporting team members and monitoringpatient time.
- Facilitate the staffing needs of the team, including recruitment and onboarding.
- Accountable for upholding the office to the highest integrity by adhering to all governmentregulations, industry standards, and company policies and procedures.
- Responsible for the operational readiness of the office, including staffing, supply availability, andensuring dental equipment is working properly.
- Coach and train team members on updated procedures or changes in processes.
- Assessing the current talent and culture of team.
- Serve as the point of contact with supply representatives and service technicians; manageinventory within the assigned budgets.
- Provide insights for improving growth and development within the practice.
- Leverage existing Office Managers (where applicable) to ensure the success of site(s) within
- Communicates Effectively - Developing and delivering multi-mode communications that conveya clear understanding of the unique needs of different audiences.
- Plans & Aligns - Planning and prioritizing work to meet commitments aligned withorganizational goals.
- Develops Talent - Developing people to meet both their career goals and the organization'sgoals.
- Drives Engagement - Creating a climate where people are motivated to do their best to help theorganization achieve its objectives.
- Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency,high energy, and enthusiasm.
- Collaborates - Building partnerships and working collaboratively with others to meet sharedobjectives.
- Financial Acumen - Interpreting and applying understanding of key financial indicators to makebetter business decisions.
- Directs Work - Providing direction, delegating, and removing obstacles to get work done.
- Ensures Accountability - Holding self and others accountable to meet commitments.
- Instills Trust - Gaining the confidence and trust of others through honesty, integrity, andauthenticity.
- 2+ years of Managerial Experience.
- Knowledge of Dental and or Orthodontics is preferred.
- Knowledge of dental insurances, service limits, and financing options.
- Exemplary customer service focus with excellent written and communication skills.
- Experience with Microsoft Word, Outlook, and Excel.
- Compassion for our patients, parents, and team members.
- Integrity, always doing the right thing.
- Dependability, reliable to be at work when scheduled.
- Attention to detail, able to organize work, engage in a variety of tasks simultaneously andconsistently meet deadlines.
- Must always conduct self in a professional manner and appearance.
- Proper telephone etiquette and information gathering skills.
- High School degree or GED
- 2+ years of Managerial experience
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Practice Manager - Columbia, United States - Robinson & Ries Orthodontics
Description
Summary of Position:
The Practice Manager is a critical role to Robinson and Ries Orthodontics.
The primary responsibility of the Practice Manager is to create employee engagement and develop a culture of excellence and engagement within the practice.
They will be responsible for developing and monitoring change within the office through collaboration, team building and professionalism. Facilitating communication effectively and efficiently between staff, doctors, and leadership will be vital to this role.Essential Job Functions:
Core Competencies:
Knowledge, Skills and Abilities:
Education and Experience:
