- Provide technical leadership and guidance for the cSOC team
- Ability to execute most technical roles within the cSOC for spikes and unexpected high volume periods
- Be the expert and help the team better understand security incidents, the tools used, and the processes used for triage
- Ability to investigate incidents at a detailed level, leveraging expertise developed over your career
- Incident response and coordination; guiding security incidents through their lifecycle
- Ability to identify the areas where a process can break, and ideas to solution these gaps
- Independently run defined programs, supporting cSOC as part of Security Services
- Customer escalations and develop plan of actions for Service Improvement Opportunities through focuses on the following factors: human, process, and technology.
- Viewed as a subject matter expert across S2: understanding of the workflow and processes and a depth of understanding for the supporting technology and platforms.
- Ability to clearly articulate technical requirements on behalf of the cSOC to internal teams and partners.
- Efficiency driven seeking to scale repeatable processes through the support of automation and enhanced technology solutions.
- Creates and maintains scripts through defined S2 Tools Program, with focuses on efficiency and scalability.
- Support the integration configuration for a range of tools.
- Supports vendor selection process, when evaluating new solutions.
- Supporting all continuous improvement initiatives, and providing solutions on lessons learned reviews
- Assist the Team Leaders, Managers, and Directors with the following:
- Recruiting, assessment, and onboarding of new team members
- Skills assessment, mentorship and coaching of team
- Implementing defined change through the leader
- 5+ years Industry experience; Information Security, Network Security, or Cyber Security roles
- Experience working in a Security Operation Center, security incident response teams, or in roles with security forensics or malware analysis disciplines.
- Excellent communication skills, both written and verbal
- Excellent analytical, problem-solving, and prioritization skills
- Attention to detail in adherence to Arctic Wolf policies, procedures, and standards
- 3+ years additionally as a Network Admin, System Admin, Cloud Admin, or similar is strongly preferred
- Have deep technical competency in three (3) of the following, and at minimum a resourceful generalist in:
- Networking - common protocols, server/client infrastructure, routers, switches, WAPs, etc
- Perimeter - firewalls, IDS, IPS, UTM, WAF, Gateways, Proxys, Mail Servers, etc
- Authentication - AD, SSO, MFA, etc
- IaaS - cloud services, AWS, Azure, GCP
- End Point - MDM, EDR, EPP, AV
- SaaS - collaboration tools including O365, GSuite, Box, Salesforce, Workday, etc
- Networking - common protocols, server/client infrastructure, routers, switches, WAPs, etc
- Know how to use one or more scripting tools and languages such as Python, Bash, and Power Shell
- A positive "can-do" attitude
- A willingness to learn and continuous self-improvement
- There are no specific degree or certification requirements but degrees in engineering or technology are a plus. Any security or IT certification such as CISSP is also positive.
- Proficiency in multiple of these additional areas or technologies:
- Secure DevOps for working in the cloud
- Security forensics
- Malware analysis
- E-discovery
- Threat containment
- Firewall and IDS provisioning
- Proxy and content filtering provisioning
- Authentication and identify management
- Risk and vulnerability assessment
- Network and security auditing
- Network troubleshooting
- Penetration testing
- Attack simulation
- Secure DevOps for working in the cloud
- Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
- Background checks are required for this position.
-
Security Service Technician
8 hours ago
Johnson Controls International San Antonio, United States Full timeUnleash your potential with the Johnson Controls team · As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. W ...
-
Security Service Technician
2 hours ago
Johnson Controls International San Antonio, United StatesJob Description · Unleash your potential with the Johnson Controls team · As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for ...
-
Security Service Technician
2 weeks ago
Johnson Controls San Antonio, United StatesJohnson Controls Thousand Oaks Dr [Maintenance Mechanic] As a Security Service Technician at Johnson Controls, you'll: Repair or replace burglar alarms, fire alarms, CCTV systems, Card Access Systems, and other security equipment; Alleviate concerns the customer may have regardin ...
-
Technical Lead, Security Services
1 week ago
Arctic Wolf Co San Antonio, United StatesReady to further your career in the fast-paced, exciting world of cyber security? · Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry-cybersecurity. We have won countless awards for our excellence in security o ...
-
Security Services Technical Trainer 3
1 week ago
Arctic Wolf Co San Antonio, United StatesJob Description for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.Our mission is simple: End Cyber Risk. We're looking for a Security Services Content Developer to be part of making this happen. About ...
-
Security Services Technical Trainer 3
1 week ago
Arctic Wolf Co San Antonio, United StatesJob Description · for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience. · Our mission is simple: End Cyber Risk. We're looking for a Security Services Content Developer to be part of making this happen ...
-
Unarmed Security Services Officer 1
5 days ago
Inter-Con Security San Antonio, United StatesJob Details · Job Location · San Antonio San Antonio, TX · Salary Range · $ $16.25 Hourly · Description · Company Overview: · Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and c ...
-
Aleut Federal LLC San Antonio, United StatesThis role is pending contract award. The Enterprise Service Desk (ESD) Technician provides customer service to 30,000+ AF BlueSCI Enterprise users to ensure account issues are identified and resolved in a timely manner. Responsibilities: * Delivers Tier 1, Service Desk Level I su ...
-
Aleut Federal LLC San Francisco, United States PermanentThis role is pending contract award. The Enterprise Service Desk (ESD) Technician provides customer service to 30,000+ AF BlueSCI Enterprise users to ensure account issues are identified and resolved in a timely manner. Responsibilities: Delivers Tier 1, Service Desk Level I supp ...
-
NetImpact Strategies San Antonio, United StatesJob Description We are seeking a skilled Tier 2 Service Desk Specialist to join our onsite team in San Antonio, Texas. As a crucial member of our IT support services, you will leverage your expertise to troubleshoot technical issues, provide exceptional customer service, and coll ...
-
Diesel Technician/Mechanic
3 weeks ago
Penske Truck Leasing San Antonio, United States Full time8021 NE Interstate 410 Loop, San Antonio, TX 78219 · Position Summary: · This diesel technician/mechanic position at Penske is focused on providing top service to our customers who have roadside assistance needs. This position will be responsible for being able to diagnose and re ...
-
Salesperson (m/f/d)
1 week ago
Apex Dynamics Bear, United StatesLocation: 91126 Kammerstein | Contract type: Full-time/Part-time, permanent | Job ID: 746503 · What you will do with us: · Do you love it when your guests feel really comfortable? And always give them your full attention? With ease, you convey to our customers in sales every day ...
-
Seller of beverages"
1 week ago
BlueWave Ventures San Antonio, United StatesLocation: 78054 Villingen-Schwenningen | Employment type: Full-time, temporary | Job ID: 840104 · What you'll be doing with us: · You love it when your guests feel right at home and you can give them your full attention? With ease, you convey to our customers in sales every day t ...
-
Stellar Innovations Terrell Hills, United StatesAbout the Company · At our company, you can make a big impact and confidently look towards the future. In our 90 years of history, we have evolved from a small manufacturing business to a full-service provider for vehicle and facility equipment. · What do we offer? · Enjoy a bal ...
-
Security Officer PRN Rotating MTBH
3 weeks ago
Mission Trail Baptist Hospital San Antonio, TX, United StatesPOSITION SUMMARY (General statement reflecting the overall purpose of the position.) Security Officer 1 (Unarmed Security) are instrumental in maintaining a safe and secure environment for our employees, patients, physicians, students, vendors and visitors by monitoring and patro ...
-
Security Engineer
4 weeks ago
Leidos San Antonio, United StatesDescription · Leidos has an opportunity for a Security Engineer at Lackland AFB, in San Antonio, TX supporting the Department of the Air Force CLOUDworks. For this position, candidates must already possess a TS/SCI security clearance in order to be considered. · Primary Responsi ...
-
Travel Speech Language Pathologist
3 days ago
Secure Nursing Service San Antonio, United StatesSecure Nursing Service is seeking an experienced Speech Language Pathologist for an exciting Travel Allied job in San Antonio, TX. Shift: 3x12 hr days Start Date: 06/17/2024 Duration: 13 weeks Pay: $2079 / Week About Secure Nursing Service: · We are Secure Nursing Service (SNS), ...
-
Systems Engineer II
2 hours ago
H-E-B San Antonio, United StatesResponsibilities · H-E-B Digital is seeking new team members (Partners) Since our inception, we've been investing heavily in our customers' digital experience, reinventing how they find inspiration from food, how they make food decisions, and how they ultimately get food into t ...
-
Armed Security Officer
3 days ago
Christus Health San Antonio, United States· Summary: · Uniformed position at all times. Armed Security Officer'sduties include being a visible deterrent to criminal activity,providing security for patients, Associates and visitors,protecting and patrolling hospital buildings, assets and premisesas assigned. The Armed Se ...
-
RN - Night Shift
4 days ago
Stone River Recovery Center San Antonio, United StatesRN - Night Shift | Stone River Recovery Center | San Antonio, Texas*About the Job:* · The Registered Nurse is responsible for providing nursing care to patients. Supervising care treatment and services of patient care provided by LPNs, CNAs and other staff on assigned unit and sh ...
Technical Lead, Security Services - San Antonio, United States - Arctic Wolf Co
Description
Ready to further your career in the fast-paced, exciting world of cyber security?
Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry-cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.
Our mission is simple: End Cyber Risk. We're looking for a Technical Lead, Security Services to be part of making this happen.
About the Role:
The Technical Lead is an expert level Security Operations engineer, recognized in multiple technical domains and at delivering Arctic Wolf security services in the Customer Security Operations Center (cSOC). This role analyzes the "bigger picture" of operations to evolve methods, drive efficiencies and consistency, and further our depth of detection and response. The Technical Lead works closely and collaboratively with the different levels of Triage Security Engineers and with others in Security Services to fulfill these key responsibilities:
Who You Are :
You have a passion for triage, passion for change, passion for growth, and most importantly a passion for the utmost security of our customers. You thrive in fast-paced environments with continually evolving priorities and have a positive can-do attitude. You are a critical thinker that continually learns, can navigate uncertainty, and provide technical direction to others on the fly. You love to provide technical mentorship to others and to work with challenging customers. You are an excellent communicator and are able easily interact with a variety of people, personalities and technical skill levels across the entirety of Arctic Wolf. Above all, your passion for cybersecurity and partnering with customers shows in everything you do
Required Skills and Experience:
At Arctic Wolf we're cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We've been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)-and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021,
Our Values
Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.
We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.
All wolves receive compelling compensation and benefits packages, including:
• Equity for all employees
• Bonus or commission pay based on role
• Flexible time off, paid volunteer days and paid parental leave
• 401k match
• Medical, Dental, and Vision insurance
• Health Savings and Flexible Spending Agreement
• Voluntary Legal Insurance
• Training and career development programs
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing
Security Requirements