Jobs
>
Santa Monica

    Subscriptions Operations Manager - Santa Monica, United States - Roku

    Default job background
    Description
    Teamwork makes the stream work.

    Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world.

    Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem.

    We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

    From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander.

    We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

    About the team The Subscriptions team at Roku is focused on growing Roku's subscriptions business by identifying opportunities to better compete in the SVOD landscape and working cross-functionally to ensure the optimal execution of those initiatives.

    As the company's core business team thinking about subscriptions, we are setting the strategy and vision for Roku's SVOD business and partnering closely with internal teams such as Partner Growth, Marketing, Merchandising, and Product to bring the vision to life.

    The Subscriptions team is also wholly responsible for the successful management of the Premium Subscriptions business within The Roku Channel, including identifying growth opportunities and managing day-to-day activities.

    About the role Roku is seeking a detail-oriented operations manager to join its Subscriptions team.

    This role will execute key operational activities related to growing and maintaining the SVOD business within The Roku Channel ("Premium Subscriptions").

    The role requires strong technical acumen in addition to excellent written and verbal communications and stakeholder management skills.

    The Subscriptions Operations Manager will manage and improve existing processes to launch and maintain SVOD services and propose and implement new workflows to support operational activities across the Premium Subscriptions platform.

    A successful candidate should have experience with technology-based products and processes, with a passion to innovate, and tackle complex problems.

    They will successfully deliver high quality outcomes while being able to deal with ambiguity and manage multiple stakeholders and processes to deadlines.

    For California Only
    • The estimated annual salary for this position is between $75,000 and $144,000 annually.

    Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

    This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

    What you'll be doing Support SVOD partner operations, ensuring seamless success through every phase of the lifecycle- from onboarding to post-launch operations (e.g., price changes, new plan launches, migrations, and deprecations) Lead cross-functional programs and facilitate collaboration between internal stakeholders(Business, Product, Engineering, Merchandising, Marketing), pursuing follow-ups to ensure task completion Proactively identify and mitigate technical risks to processes, facilitating resolution internally Own program communication, identifying and clearing blockers, and escalating as appropriate Process-manage investigations around user billing errors and implement solutions to rectify issues going forward Develop documentation and playbooks for initiatives and processes; manage post-launch learnings to identify areas for improvement Own and maintain calendar of Premium Subscriptions business operations activities and communicate status updates, risks, and changes to appropriate stakeholders We're excited if you have BA/BS degree in Business Administration, Computer Science or related field 4+ years of relevant experience in a product operations or technical program management role Proven record of organizational and communication skills, attention to detail, and ability to work autonomously and lead others Excellent project management abilities, with the competence to dive deep into the weeds of technical implementation Positive attitude and can remain focused in a high pressure, ambiguous environment Experience in and/or understanding of the digital media space, streaming platforms, and software development Proficient in Excel, Powerpoint, Airtable, Confluence, JIRA a plus #LI-CU1 Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families.

    Our comprehensive benefits include global access to mental health and financial wellness support and resources.

    Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension).

    Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs.

    It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

    The Roku Culture Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own.

    We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check.

    We appreciate a sense of humor.

    We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams.

    We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea.

    We come up with the solution, but the solution isn't real until it is built and delivered to the customer.

    That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit .

  • Haus of Portraiture

    Operations Manager

    1 week ago


    Haus of Portraiture Santa Monica, United States

    **Want to be a part of something PHENOMENAL?** · Haus of Portraiture is looking for a MOTIVATED LEADER We provide heirloom portraiture for families, and give them an amazing experience. We have also donated to hundreds of charities in the last 9 years · Located in Santa Monica, C ...


  • Roku Santa Monica, United States

    **Teamwork makes the stream work.**: · **Roku is changing how the world watches TV**: · Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming pl ...


  • Disney Entertainment Television Santa Monica, United States

    Disney Entertainment Television is seeking a Project Manager to join the Creative Operations team, to coordinate across creative and marketing teams to manage and lead the full scope of campaign deliverables. Creative will cover the creative organization including brand and conte ...


  • Veracity Santa Monica, United States

    **RN Manager - Operating Room - Full Time, Day Shift** · **Santa Monica, California - Full time onsite** · **Required Qualifications**: · - Bachelor's Degree in Nursing · - California Registered Nurse License upon hire · - National Provider BLS - American Heart Association upon h ...


  • Drybar Shops Santa Monica, United States

    Overview: · At Drybar, our philosophy is simple: Focus on one thing and be the best at it. For us that's blowouts. Our tagline says it all: No cuts. No color. Just blowouts. · **Drybar Assistant Shops**** Manager / Cosmetologist Benefits**: · - Competitive hourly wages, tips, ret ...

  • Allied Universal®

    Operations Manager

    2 weeks ago


    Allied Universal® Culver City, United States

    Operations Manager · **Overview**: · Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a ...


  • Disney Santa Monica, United States

    Security Operations Manager-West Coast · **Job ID** · **Location** · - Santa Monica, California, United States · **Business** · The Walt Disney Company (Corporate) · **Date posted** · May 17, 2024 · **Job Summary**: · **Security Operations Manager West Coast**: · **A Day in the L ...


  • The Walt Disney Company (Corporate) Santa Monica, United States

    **Security Operations Manager West Coast**: · **A Day in the Life of a Security Operations Manager...** · - Serves as the first line point of contact for employees located at HULU Santa Monica, 525 Market in San Francisco the Fox Studios Lot, D+ call center in San Antonio TX and ...

  • Global IT Resources

    Operations Manager

    2 weeks ago


    Global IT Resources Beverly Hills, United States

    **Required**: · - 2+ years of experience in healthcare management · - CPR/BLS · - COVID vaccinated with booster · - 1+ years of staff management/leadership · - Previous experience with staff scheduling · **Preferred**: · - Experience in outpatient operations · - Clinical experien ...

  • Hopeful Journeys Educational Center, Inc.

    Operations Manager

    1 week ago


    Hopeful Journeys Educational Center, Inc. Beverly, United States

    **Job Title**: Operations ManagerReports to: Operations DirectorInterfaces with: Entire BusinessStatus: Full Time, ExemptSalary: $95,000-$105,000Schedule: Mon-Fri 7am-3pm-- onsite full timeGenerous PTO policy and robust benefit package offered.About Us: Hopeful Journeys is a priv ...

  • alphapro technology, a.p.r., inc.

    Operations Manager

    2 weeks ago


    alphapro technology, a.p.r., inc. Beverly Hills, United States

    Overview: · **Duties**: · - Develop and implement operational strategies, policies, and procedures to improve productivity and efficiency. · - Manage day-to-day operations, including planning, budgeting, and resource allocation. · - Monitor and analyze key performance indicators ...


  • Disney Entertainment Television Santa Monica, United States

    Disney Entertainment Television is seeking an Associate Project Manager within the Creative Operations team, who will partner with the wider marketing team in the creation, development, and production of Hulu Originals (Film, Series and Awards) and Brand 360 campaigns. Your prima ...


  • Disney Santa Monica, United States

    Associate Project Manager, Creative Operations (DET) · **Job ID** · **Location** · - Santa Monica, California, United States · **Business** · Disney Entertainment Television · **Date posted** · May 01, 2024 · **Job Summary**: · Disney Entertainment Television is seeking an Associ ...

  • Blackstone Law, APC

    Operations Manager

    1 week ago


    Blackstone Law, APC Beverly Hills, United States

    Blackstone Law is a rapidly growing law firm specializing in plaintiff's side employment litigation. We are dedicated to providing exceptional legal services while maintaining a fun, comfortable, and fast-paced working environment. · We are seeking a highly experienced, sharp, an ...

  • Kidder Matthews

    Operations Manager

    1 week ago


    Kidder Matthews El Segundo, United States

    JOB SUMMARY · The Operations Manager is responsible for the day-to-day oversight and coordination of all aspects of on-going maintenance demands of the Portfolio. The Operations Manager will ensure that the Kidder Mathews Team reflects the highest level of professionalism in all ...


  • Crunchyroll, LLC Culver City, United States

    **About Crunchyroll**: · WE HELP EVERYONE BELONG. IT'S OUR PURPOSE. · Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect wi ...

  • Topgolf Callaway Brands Corp.

    Operations Manager

    2 days ago


    Topgolf Callaway Brands Corp. El Segundo, United States

    **Base Compensation Range $91, $111,000.00 Annual (Including GEO Compensation Premiums)** · How You'll Do It · - Supervise the Department Managers and their teams in providing best-in-class service · - Coach and develop their direct reports and the team · - Drive Associate engage ...


  • The Aerospace Corporation El Segundo, United States

    The Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of s ...

  • Elite Engineering Contractors

    Operations Manager

    1 week ago


    Elite Engineering Contractors Hermosa Beach, United States

    **ABOUT THE COMPANY**: · **JOB DESCRIPTION**: · The Operations Manager oversees the field superintendents, fleet, and safety in the field. Responsible for supervising the projects and field teams for financial success by checking job cost and schedule. The Operations Manager ensu ...

  • Heretic Parfum

    Operations Manager

    3 weeks ago


    Heretic Parfum Van Nuys, United States

    Pay: Up to $75,000.00 per year · Ability to Commute: · - Van Nuys, CA required) · Work Location: In person ...