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Order Management Representative - Waltham, United States - dynaTrace software GmbH
Description
Work as a member of the Order Management team that supports the Americas sales teamsReview and approve quotes for Sales to self-generate standard order forms
Create non-standard order forms in line with company policies for complex scenarios
Ensure order forms are prepared in a timely and accurate manner to meet tight sales deadlines
Work with Manager and Legal to review and approve revisions to order forms requested by Customers or Partners
Work across various levels within the organization
Ensure all paperwork is received (order forms, purchase orders, etc.) and matches the approved quote upon contract execution
Ensure all sales orders are processed in Salesforce and shipment of products is done in a timely manner for booking
Share best practices and ensure compliance with company internal policies and processes
Assist with user acceptance testing for new features in Salesforce
Assist with SOX audits and process reviews when required
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