Order Management Representative - Waltham, United States - dynaTrace software GmbH

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    Description
    Work as a member of the Order Management team that supports the Americas sales teams
    Review and approve quotes for Sales to self-generate standard order forms
    Create non-standard order forms in line with company policies for complex scenarios
    Ensure order forms are prepared in a timely and accurate manner to meet tight sales deadlines
    Work with Manager and Legal to review and approve revisions to order forms requested by Customers or Partners
    Work across various levels within the organization
    Ensure all paperwork is received (order forms, purchase orders, etc.) and matches the approved quote upon contract execution
    Ensure all sales orders are processed in Salesforce and shipment of products is done in a timely manner for booking
    Share best practices and ensure compliance with company internal policies and processes
    Assist with user acceptance testing for new features in Salesforce
    Assist with SOX audits and process reviews when required

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